FM10 does not output Adobe PDF

[Jeff Coatsworth]

According to the Adobe forum, I think this is a known issue with Win7 64 bit installs. They were working on a solution, but I haven't heard of anything being announced yet.

________________________________
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of bruce.macarthur at vsea.com
Sent: Monday, May 09, 2011 11:31 AM
To: framers at lists.frameusers.com
Subject: Fw: FM10 does not output Adobe PDF

Hello,
I spent 1.5 hours on the phone with Adobe support Friday afternoon. We were unable to figure why I can't print to Acrobat PDF distiller. The distiller is the one that came with FM10. My system shows that the file was sent to the printer, however, there is no file created anywhere. When I try to save as PDF, all the Arial Black fonts change to Times New Roman. The resulting PDF file appears to have squares instead of characters. I have tried to replace the true type fonts to no avail. If I change to another font, the problem goes away. The document can save as PDF on FM8. FM9 and FM10 appear to have the same save as problem. FM 9 is able to print to PDF. If anyone can give me some assistance, I would appreciate it.
Thank You,
Bruce
Documentation Specialist
Varian Semiconductor Equipment Associates
4 Stanley Tucker Drive
Newburyport, MA 01950
Work: 978-463-5011
Cell: 978-265-0167
Fax: 978-462-6126
----- Forwarded by Bruce MacArthur/IIS/SEB/Varian on 05/09/2011 11:22 AM -----

From:        Bruce MacArthur/IIS/SEB/Varian
To:        framers at lists.frameusers.com
Date:        05/06/2011 11:14 AM
Subject:        FM10 does not output Adobe PDF
________________________________


Hello,
I just loaded FM10 on Windows 7 64. I tried to print to Adobe PDF. I have the request for filename selected, however, it prints, there are no error messages, and I can't find the file. If I save the file as PDF, it saves OK, however, I can't get the bookmarks that way. Can someone tell me if there is a setting that I don't have correct. This worked fine on FM9.
Thank You,
Bruce
Documentation Specialist
Varian Semiconductor Equipment Associates
4 Stanley Tucker Drive
Newburyport, MA 01950
Work: 978-463-5011
Cell: 978-265-0167
Fax: 978-462-6126


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