FrameMaker 10 on Win XP32 crashing regularly --anyone else have this peoblem?

[Alison Craig]

Aside from the RAM issue that others have commented on, I go through phases when I get multiple Frame crashes as well (Windows 7, 64bit, 6Gb Ram with FM9 all patched).

The crashes almost always occur when I try to open the Conditional text tab. My books are large but not huge (up to 35 files that create 200-500 page manuals). And the crash cycle comes and goes. Frame can be stable for weeks, even months and then crash for a week, everytime I try to open the Conditional text tab. 

FYI: I also use Track Edits, which I think is actually just another 2 conditions (essentially "delete text" and "add text").

I've never found a definitive reason for the crashes or a way to fix it. It comes and goes as it chooses. 

If anyone has a solution, I'd love to hear it.

Alison


-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Grant Hogarth
Sent: May 18, 2011 4:25 PM
To: STC Lone Writers; framers at lists.frameusers.com
Subject: FrameMaker 10 on Win XP32 crashing regularly --anyone else have this peoblem?



I get irregular, but multiple crashes in a day, which is getting very 
annoying.
Here's what I know:
It's a bog-standard user manual.
Document is short (<250pp), uses only a few fonts, two conditions, and a 
dozen variables.
There are three generated files (TOC, IX, and 1 LOP).
320 referenced graphics (.pngs, stored 1 level below the text files).

I have been trying to use the "Track edits" feature (no, not the "show 
changebars", although I have that on as well), and this appears to be 
the culprit.
The other possibility is RAM (only 1GB).

So... thoughts?

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