FrameMaker 9

[Pinkham, Jim]

Astute, as usual, Fred. I'll return to lurkdom, for the time being, duly
corrected. I sympathize with Karen: It's unfortunate that anyone with a
setup as robust as hers appears to be has to struggle with the
functionality problems she outlines.

________________________________

From: Fred Ridder [mailto:docudoc at hotmail.com] 
Sent: Thursday, May 19, 2011 8:13 PM
To: Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
Subject: RE: FrameMaker 9


I'm afraid it may not be worth very much as a data point, because there
is a world of difference between Windows XP and any 64-bit version of
Windows Vista or (more likely in Karen's case because she does refer to
a "new Dell") Windows 7. When the issue is the stability (or lack
thereof) of an application, the specific version of the OS is likely to
be at least as much a factor as any of the hardware details with the
possible exception of the amount of RAM. And the migration from 32-bit
to 64-bit addressing was a major change that seems to have caused
compatibilty and/or stability issues with a lot of apps.
 

________________________________

Subject: RE: FrameMaker 9
Date: Thu, 19 May 2011 19:53:02 -0500
From: Jim.Pinkham at voith.com
To: kmann at i-t-tech.com; framers at lists.frameusers.com


FWIW, I've been using FM 9 with these specs at work since December, and
I've never run into the bug you're experiencing:
 
Dell Precision T3400
Win XP SP 3
80GB HD
2.67 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
64-bit ready
Multi-core (2 total)
Not hyper-threaded
 
I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 and
half a dozen other things. My FM 9 books incorporate AutoCad and
Inventor graphics, often run twice as large as yours. I sometimes don't
reboot for a week at a time.
 
I'm skeptical of Dell's allegation in your case.
 
HTH,
Jim

________________________________

From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Karen Mann
Sent: Thursday, May 19, 2011 5:00 PM
To: framers at lists.frameusers.com
Subject: FrameMaker 9



Has anyone else had this issue?

 

I have a new Dell,  64 bit, 12G RAM, 500 hd - 1g video on card, graphics
card Navidia Quatro 2000 card, 

 

Office 2010, Acrobat 9 - InDesign CS4

 

I usually run with 1 small doc open in Word and one explorer window
open. 

 

FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.

After a couple of hours of work the panels stop working. I can click on
any icon and nothing works. So have to close out files and log back in
FrameMaker. It will work for a while longer and then I have to reboot
and start the cycle over.

 

Dell has tried everything and nothing works.  They say it's a FrameMaker
bug...

 

Would appreciate any assistance, and thank you in advance. 

Karen M

 


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