FrameMaker 9

[Grant Hogarth]

I'm using FM10, and while I like many of the new features, I do feel 
that we have sacrificed a lot of the stability and reliability that was 
such a hallmark of Frame up through at least version 7.2.
I'm finding that (as an example) the F8 keyboard shortcut sometimes 
works and sometimes registers as "unavailable", and I've (as noted in 
other messages) had a stability problem --I've sent the crash records to 
fmerror at adobe.com, but don't expect a response. I've upgraded from 1 to 
2GB RAM, but that seems to have only reduced the problem, not eliminated 
it. I am running it on XP32SP3 on an older CoreDuo HP box, but still, 
it's not *that* old...

Grant
FM user since ver 2.0 (yes, that long... <g>)

Karen Mann wrote:
>
> Thank you, for your attention. It appears others have this same issue 
> with the paragraph designer etc.
>
> I have had my T5500, 64 bit, Win7 for about 6 mo. The first T5500 I 
> purchased was crashing all the time so Dell replaced it and upgraded 
> from a dual to a quad and added 4 g of ram to make the 12 g and 
> upgraded the graphics card... trying to keep their customer happy.
>
> I have more RAM than our old server did. Too bad Adobe is 
> non-responsive; they should post a fix.
>
> If anyone at any time finds a solution to this “Adobe” bug I would 
> appreciate an e-mail.
>
> Thank you again for your time and response, I really appreciate this 
> forum.
>
> Karen Mann
>
> kmann at i-t-tech.com
>
> *From:* Pinkham, Jim [mailto:Jim.Pinkham at voith.com]
> *Sent:* Friday, May 20, 2011 6:49 AM
> *To:* Fred Ridder; Karen Mann; framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 9
>
> And I didn't mean to overstate my response, Fred. I do appreciate what 
> you bring to us here. I'm usually keeping a close eye on the list and 
> try to pitch in if I suspect I can say something useful. Of course, 
> I've been known to miscalculate now and then :)
>
> Jim
>
> ------------------------------------------------------------------------
>
> *From:* Fred Ridder [mailto:docudoc at hotmail.com]
> *Sent:* Thursday, May 19, 2011 11:50 PM
> *To:* Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 9
>
> I didn't mean to chase you back to lurkdom, Jim. Really! I was just 
> trying to keep things reasonably on-point.
>
> -Fred
>
> ------------------------------------------------------------------------
>
> Subject: RE: FrameMaker 9
> Date: Thu, 19 May 2011 21:19:37 -0500
> From: Jim.Pinkham at voith.com <mailto:Jim.Pinkham at voith.com>
> To: docudoc at hotmail.com <mailto:docudoc at hotmail.com>; 
> kmann at i-t-tech.com <mailto:kmann at i-t-tech.com>; 
> framers at lists.frameusers.com <mailto:framers at lists.frameusers.com>
>
> Astute, as usual, Fred. I'll return to lurkdom, for the time being, 
> duly corrected. I sympathize with Karen: It's unfortunate that anyone 
> with a setup as robust as hers appears to be has to struggle with the 
> functionality problems she outlines.
>
> ------------------------------------------------------------------------
>
> *From:* Fred Ridder [mailto:docudoc at hotmail.com]
> *Sent:* Thursday, May 19, 2011 8:13 PM
> *To:* Pinkham, Jim; kmann at i-t-tech.com; framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 9
>
> I'm afraid it may not be worth very much as a data point, because 
> there is a world of difference between Windows XP and any 64-bit 
> version of Windows Vista or (more likely in Karen's case because she 
> does refer to a "new Dell") Windows 7. When the issue is the stability 
> (or lack thereof) of an application, the specific version of the OS is 
> likely to be at least as much a factor as any of the hardware details 
> with the possible exception of the amount of RAM. And the migration 
> from 32-bit to 64-bit addressing was a major change that seems to have 
> caused compatibilty and/or stability issues with a lot of apps.
>
> ------------------------------------------------------------------------
>
> Subject: RE: FrameMaker 9
> Date: Thu, 19 May 2011 19:53:02 -0500
> From: Jim.Pinkham at voith.com <mailto:Jim.Pinkham at voith.com>
> To: kmann at i-t-tech.com <mailto:kmann at i-t-tech.com>; 
> framers at lists.frameusers.com <mailto:framers at lists.frameusers.com>
>
> FWIW, I've been using FM 9 with these specs at work since December, 
> and I've never run into the bug you're experiencing:
>
> Dell Precision T3400
>
> Win XP SP 3
>
> 80GB HD
>
> 2.67 gigahertz Intel Core2 Duo
> 64 kilobyte primary memory cache
> 4096 kilobyte secondary memory cache (3.3 GB usable installed memory)
> 64-bit ready
> Multi-core (2 total)
> Not hyper-threaded
>
> I'm habitually running Office 2003, Acrobat X, and Illustrator CS 5 
> and half a dozen other things. My FM 9 books incorporate AutoCad and 
> Inventor graphics, often run twice as large as yours. I sometimes 
> don't reboot for a week at a time.
>
> I'm skeptical of Dell's allegation in your case.
>
> HTH,
>
> Jim
>
> ------------------------------------------------------------------------
>
> *From:* framers-bounces at lists.frameusers.com 
> [mailto:framers-bounces at lists.frameusers.com] *On Behalf Of *Karen Mann
> *Sent:* Thursday, May 19, 2011 5:00 PM
> *To:* framers at lists.frameusers.com
> *Subject:* FrameMaker 9
>
> Has anyone else had this issue?
>
> I have a new Dell, 64 bit, 12G RAM, 500 hd – 1g video on card, 
> graphics card Navidia Quatro 2000 card,
>
> Office 2010, Acrobat 9 – InDesign CS4
>
> I usually run with 1 small doc open in Word and one explorer window open.
>
> FrameMaker 9 (all updates) files are line art and text, 30 to 60 pages.
>
> After a couple of hours of work the panels stop working. I can click 
> on any icon and nothing works. So have to close out files and log back 
> in FrameMaker. It will work for a while longer and then I have to 
> reboot and start the cycle over.
>
> Dell has tried everything and nothing works. They say it’s a 
> FrameMaker bug…
>
> Would appreciate any assistance, and thank you in advance.
>
> Karen M
>
>