Training for FrameMaker 10 and S1000D

[Alan Houser]

We've looked at providing S1000D training and support, but haven't been 
clear on the business case for entering this market. The blocking 
factors for small training companies appear to be (from my perspective):

- Organizations that deploy S1000D are usually very large. They have 
their own particular purchasing infrastructure, with their own (also 
typically large) preferred vendors.
- The Defense community (where S1000D prevails) is close-nit. Again, the 
players prefer their own set of vendors, and its relatively difficult to 
enter this community of players from the outside (without having prior 
experience and connections in Defense).
- Working with the Defense community presents formidable and costly 
roadblocks (like required security clearances).

If my experience does not ring true with others (practitioners or 
vendors) I'd love to hear from you.

Mekon in the UK has extensive experience with S1000D and FrameMaker. I'm 
not aware of this combination of experience in North America. You might 
look for S1000D training from one of the North America-based companies 
in this space (Inmedius, O'Neill and Associates, Hebco come to mind in 
the U.S.), and hire a trainer/consultant to customize the FrameMaker 10 
S1000D support to meet your particular workflow and business requirements.

-Alan
---
Fellow, Society for Technical Communication <http://www.stc.org>Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
Vice President, Society for Technical Communication
arh on Twitter
412-450-0532 (Google Voice)

On 11/22/2011 6:49 PM, Owen, Clint wrote:
> To anyone offering FrameMaker training:
>
> S1000D is a documentation standard that was developed in Europe for
> military use, but is now being widely adopted by Aerospace companies
> around the world. Theoretically, it's a framework to create any kind of
> documentation, from paper parts lists to maintenance procedures with 3D
> graphics on your iPhone, all from information modules stored in a
> central database. It's a nice vision of the future, but getting from
> here to there is the big (expensive) problem.
>
> FrameMaker 10 seems to have quite a lot of S1000D support built in, such
> as the means to interact with a common source database and the ability
> to validate data modules against business rules, etc., but we are having
> trouble making any practical use of it.
>
> Is anyone offering a course yet on using FrameMaker to support an S1000D
> implementation? We have been to some free seminars and watched plenty of
> Webinars, but they were mostly sales pitches on the benefits of the
> standard without any practical value. We need to move ahead with a real
> solution, because we have customers that are starting to request
> documentation that meets the new standard.
>
> I would love to hear from any of you trainers about what resources you
> have available. We would really like to keep using FrameMaker as the
> basis for our documentation, rather than start with something completely
> new. It would be a big plus if the training was available in the Seattle
> area.
>
> Thanks,
>
> Clint
>
>
> Clint Owen | Sr. Technical Writer | Crane Aerospace&  Electronics | +1
> 425 743 8674 | Fax: +1 425 743 8113
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