FrameMaker 9 - Deactivate Greyed Out

[Jeff Coatsworth]

A search of the Adobe Forums leads me to believe that the Deactivate option is disabled if you are running a volume license. In that case, just uninstall.

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From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Robert Berman
Sent: Tuesday, August 30, 2011 2:30 PM
To: framers at lists.frameusers.com
Subject: FrameMaker 9 - Deactivate Greyed Out

To all,

We recently hired two contract writers and we are in the process of trying to install FrameMaker 9.0 onto new computers. Part of this process involves deactivating Frame on some other computers that are no longer being used. We have noticed that on all of the computers the Deactivate option under the Help menu item is greyed out. Has anyone else seen this, and is there a solution to getting the deactivate option to appear?


Thank you,

Robert Berman
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