Can't Print to PDF from FM10 and Acrobat X

Fri Apr 20 11:00:02 PDT 2012

Actually, it seems to affect printing to PDF from all applications. This
morning I could not get a PDF from even a short document in Word, even
though it worked yesterday for the PC Tech. 

Thanks,

Clint

Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics | +1
425 743 8674 | Fax: +1 425 743 8113

From: Art Campbell [mailto:art.campbell at gmail.com] 
Sent: Friday, April 20, 2012 10:41 AM
To: Owen, Clint
Cc: framers at lists.frameusers.com
Subject: Re: Can't Print to PDF from FM10 and Acrobat X

Can you print longer files to the PDF printer instance from other
applications? Word, for instance?

Art Campbell
art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent
and a redheaded girl." -- Richard Thompson
                                                      No disclaimers
apply.
                                                               DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

On Fri, Apr 20, 2012 at 10:40 AM, Owen, Clint
<Clint.Owen at craneaerospace.com> wrote:

We are finally moving to Windows 7 (just as Windows 8 is around the
corner!).  I just got a Dell 64 bit Core 2 Duo 2.33 GHz machine with 4
GB Ram. It has Windows 7 Enterprise loaded. I have FrameMaker 10.0.0.388
and Acrobat X 10.1.3.

Everything works great until I try to create a PDF from FM. The whole
system just hangs, or seems to be printing so slowly, several minutes
per page, that it might as well be hung. I have Adobe set as the default
printer, and I have tried printing directly and Save As with the same
result. Simple, one page documents will sometimes print or save to PDF,
but anything longer hangs or takes forever. Even printing to PS gives
the same results; one page works, but anything longer hangs.  I wasted
most of yesterday with a very senior and knowledgeable PC Tech and got
nowhere.

If we can't fix it I will have to go back to XP to get any work done.

Any ideas?

Thanks in advance,

Clint

Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics | +1
425 743 8674 <tel:%2B1%C2%A0425%C2%A0743%C2%A08674>  | Fax: +1 425 743
8113 <tel:%2B1%C2%A0425%C2%A0743%C2%A08113> 
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