Can't Print to PDF from FM10 and Acrobat X

Fri Apr 20 11:25:34 PDT 2012

OK, between the problem with printing a PS file and this new information, I
think the problem is with the Acrobat installation, and probably nothing to
do with Frame.

One thing to double check -- when you installed FM, you should NOT have
installed the bundled, limited Acrobat distiller.... if you did, you should
uninstall that because it causes a conflict with the whole Acrobat program
that's on the system.

Either way, if I were you, I'd download a favorite utility of mine, Revo
Uninstaller and use it to uninstall Acrobat. If you don't want the extra
utility, still uninstall Acrobat X.
Reboot.
Then reinstall Acrobat, maybe with a fresh "eval" download from the web
site into which you can plug your license code...
When you reinstall, make sure that you're installing with a user account
that has local Admin privileges.

Art

Art Campbell
          art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.

On Fri, Apr 20, 2012 at 2:00 PM, Owen, Clint
<Clint.Owen at craneaerospace.com>wrote:

> Actually, it seems to affect printing to PDF from all applications. This
> morning I could not get a PDF from even a short document in Word, even
> though it worked yesterday for the PC Tech. ****
>
> ** **
>
> Thanks,****
>
> ** **
>
> Clint****
>
> ** **
>
> ** **
>
> Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics |
> +1 425 743 8674 | Fax: +1 425 743 8113****
>
> ** **
>
> *From:* Art Campbell [mailto:art.campbell at gmail.com]
> *Sent:* Friday, April 20, 2012 10:41 AM
> *To:* Owen, Clint
> *Cc:* framers at lists.frameusers.com
> *Subject:* Re: Can't Print to PDF from FM10 and Acrobat X****
>
> ** **
>
> Can you print longer files to the PDF printer instance from other
> applications? Word, for instance?****
>
> ** **
>
> ** **
>
>
> Art Campbell
>             art.campbell at gmail.com
>   "... In my opinion, there's nothing in this world beats a '52 Vincent
> and a redheaded girl." -- Richard Thompson
>                                                       No disclaimers apply.
>                                                                DoD 358
>
> I support www.TheGrotonLine.com, hyperlocal news for Groton MA.
>
> ****
>
> On Fri, Apr 20, 2012 at 10:40 AM, Owen, Clint <
> Clint.Owen at craneaerospace.com> wrote:****
>
> We are finally moving to Windows 7 (just as Windows 8 is around the
> corner!).  I just got a Dell 64 bit Core 2 Duo 2.33 GHz machine with 4 GB
> Ram. It has Windows 7 Enterprise loaded. I have FrameMaker 10.0.0.388 and
> Acrobat X 10.1.3.
>
> Everything works great until I try to create a PDF from FM. The whole
> system just hangs, or seems to be printing so slowly, several minutes per
> page, that it might as well be hung. I have Adobe set as the default
> printer, and I have tried printing directly and Save As with the same
> result. Simple, one page documents will sometimes print or save to PDF, but
> anything longer hangs or takes forever. Even printing to PS gives the same
> results; one page works, but anything longer hangs.  I wasted most of
> yesterday with a very senior and knowledgeable PC Tech and got nowhere.
>
> If we can't fix it I will have to go back to XP to get any work done.
>
> Any ideas?
>
> Thanks in advance,
>
> Clint
>
>
> Clint Owen | Sr. Technical Writer | Crane Aerospace & Electronics |
> +1 425 743 8674 | Fax: +1 425 743 8113
>
> --------------------------------------------------------------------------------
> Check out the new Crane Aerospace & Electronics Newsroom!
> http://newsroom.craneae.com
> Like us on Facebook!
>
> http://www.facebook.com/home.php?#!/pages/Crane-Aerospace-Electronics/163305413682908
>
> We value your opinion!  How may we serve you better?
> Please click the survey link to tell us how we are doing:
> http://www.craneae.com/ContactUs/VoiceofCustomer.aspx
> Your feedback is of the utmost importance to us. Thank you for your time.
>
> --------------------------------------------------------------------------------
> Crane Aerospace & Electronics Confidentiality Statement:
> The information contained in this email message may be privileged and is
> confidential information intended only for the use of the recipient, or any
> employee or agent responsible to deliver it to the intended recipient. Any
> unauthorized use, distribution or copying of this information is strictly
> prohibited
> and may be unlawful. If you have received this communication in error,
> please notify
> the sender immediately and destroy the original message and all
> attachments from
> your electronic files.
>
> --------------------------------------------------------------------------------
> _______________________________________________
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.****
>
> ** **
> ------------------------------
>
> Check out the new Crane Aerospace Electronics Newsroom<http://newsroom.craneae.com/>
> !
> Like us on Facebook<http://www.facebook.com/home.php?#!/pages/Crane-Aerospace-Electronics/163305413682908>
> !
> We value your opinion! <http://www.craneae.com/surveys/satisfaction.htm> How
> may we serve you better? Please click the survey link to tell us how we are
> doing: http://www.craneae.com/surveys/satisfaction.htm
>
> Your feedback is of the utmost importance to us. Thank you for your time.
>
> Crane Aerospace & Electronics Confidentiality Statement:
> The information contained in this email message may be privileged and is
> confidential information intended only for the use of the recipient, or any
> employee or agent responsible to deliver it to the intended recipient. Any
> unauthorized use, distribution or copying of this information is strictly
> prohibited and may be unlawful. If you have received this communication in
> error, please notify the sender immediately and destroy the original
> message and all attachments from your electronic files.
> ------------------------------
>
>
> _______________________________________________
>
>
> You are currently subscribed to framers as art.campbell at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20120420/01bf1e08/attachment.htm>