OT: Windows 7 operating systems, Windows Explorer failing to display files

Mon Aug 27 11:43:41 PDT 2012

2012-08-27-01T18:45Z

Thanks, Lise, for the additional tidbit.

Below, Lise points out that pressing the F5 key to refresh the display for files on a network resolves the failure to display, and that the failure to display does not happen when using C: \.

For me, pressing the F5 key has had no positive effect, either on the LAN or on C: \.

Regards,

Dave Stamm

Information Engineer

General Dynamics C4 Systems, Inc.

Logistics Department, Logistics Section

1700 Magnavox Way, Suite 200     We'll hit your targets from here.(tm)

Fort Wayne, Indiana  46804-1552; US

tel:  260-434-9620             fax:  260.434.9501 / 9509

dave.stamm at gdc4s.com     http://www.gdc4s.com/

This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients.  Use, storage and transmission are governed by General Dynamics and its policies.  Contractual restrictions apply to third parties.  Recipients should refer to the policies or contract to determine proper handling.   Unauthorized review, use, disclosure or distribution is prohibited.  If you are not an intended recipient, please contact the sender and destroy all copies of the original message.

From: Lise Bible [mailto:rentagoodbook at gmail.com] 
Sent: 2012-08-27-Monday 14:38
To: Stamm, David-P45904
Subject: Re: OT: Windows 7 operating systems, Windows Explorer failing to display files

Dave,

I've experienced something like this, though I think it's strictly due to the speed (or lag) of our network/servers. I've often saved files to a network location, and then have to press F5 (refresh) to get them to appear in Windows Explorer. If I save files to my C: drive, however, I do not experience this. Other co-workers report the same behavior. 

This was both when I was on WinXP (32-bit), and now (for only a few weeks so far) on Win7 (64-bit)...hence why I think it's the network and not the operating system.

I've basically learned to live with it (it's trained me to always press F5 to make sure I'm seeing all files), but it could also be that the bar has been set pretty low as far as my expectations of our IT service desk.

-Lise

On Mon, Aug 27, 2012 at 1:03 PM, <Dave.Stamm at gdc4s.com> wrote:

2012-08-27-01T18:05Z

Thanks to all who have responded so far.  I hope to hear from more of you soon.

Below, Shmuel correctly points out that I failed to specify whether the operating systems are 32- or 64 bit.

Both at work and at home, the operating systems are Windows 7, 64-bit.

Further, one respondent reported having experienced this behavior for some years when using the Windows XP operating system.  I did not experience this behavior when I had Windows XP, so "our mileage has varied (OMHV)."

Regards,
Dave Stamm
Information Engineer

General Dynamics C4 Systems, Inc.
Logistics Department, Logistics Section
1700 Magnavox Way, Suite 200     We'll hit your targets from here.(tm)
Fort Wayne, Indiana  46804-1552; US
tel:  260-434-9620  fax:  260.434.9501 / 9509
dave.stamm at gdc4s.com     http://www.gdc4s.com/

This message and / or attachments may include information subject to GDC4S S.P. 1.8.6 and GD Corporate Policy 07-105 and are intended to be accessed only by authorized recipients.  Use, storage and transmission are governed by General Dynamics and its policies.  Contractual restrictions apply to third parties.  Recipients should refer to the policies or contract to determine proper handling.   Unauthorized review, use, disclosure or distribution is prohibited.  If you are not an intended recipient, please contact the sender and destroy all copies of the original message.

-----Original Message-----
From: Shmuel Wolfson [mailto:shmuelw1 at gmail.com]
Sent: 2012-08-27-Monday 12:30
To: Stamm, David-P45904
Cc: framers at lists.frameusers.com
Subject: Re: OT: Windows 7 operating systems, Windows Explorer failing to display files

I had that for a while. You forgot to mention whether you have a 64-bit
computer. I think the problem by me was when I transferred a file using
a 32-bit program. Windows Explorer, which I assume is 64-bit on a 64-bit
OS, didn't always display the file. I haven't noticed in a while, so
maybe a Windows update took care of it.

Regards,
Shmuel Wolfson
052-763-7133

On 27-Aug-12 7:18 PM, Dave.Stamm at gdc4s.com wrote:
> 2012-08-27-01T16:20Z
>
> Framers using Windows 7 operating systems:
>
> My setups:  At work:  Windows 7 Enterprise SP 1; at home:  Windows 7 Home Premium SP 1
>
>       NOTE:  If you have experienced the problem described below, please reply - off-list, if you wish - so I can document to the Service Desk staff that, "It's not just me," which I know it's not.
>
> Intermittently, irregularly, in both operating systems, Windows Explorer fails to display files I just saved.
>
> At work, I save > 99 % of files into a security group of folders on a server on the LAN.  At home, I save > 99 % of files onto the hard drive of my workstation.
>
> Immediately after saving one or more files to either place, I start the files' native programs or use Windows Explorer to open the files.  I navigate to the folder into which I just saved the file or files.  The entries for the files do not appear.
>
> I choose the folder that contains the files, display the window for the folder's properties, and confirm that the "Hidden" check box has _no_check_mark_.  I've even applied "Hidden" to the folder and then reversed the setting.  Still no just-saved files displayed.
>
> As of this morning, the most-recent twist is that Windows Explorer displayed some files that I expected to see but that it did not display last Friday.  Because one of my mapped network drives did not appear in Windows Explorer, I was advised to log off and to log back on, which I did.  Windows Explorer displayed the "missing" drive just fine.  _And_ again displayed the list of files as it had appeared last Friday.
>
> I suspect that there's a problem with Windows Explorer's caching of its displays or some such.  So, to pursue a fix to the problem, I have to report it to the staff of the Service Desk.  This is where your confirming my experience comes in.
>
> "¡Thanks!" in advance for your time and interest.
>
> Regards,
> Dave Stamm
> Information Engineer
>
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