FM 10 help hosed

Robert Lauriston robert at lauriston.com
Wed Feb 22 11:18:36 PST 2012


Thanks for the tip. Looking at the other options in the Adobe
Community Help preferences I noticed a Local Help tab that let me
download the FrameMaker help files. That fixed the error, FM help now
opens in my browser.

On Wed, Feb 22, 2012 at 6:47 AM, Jeff Coatsworth
<jeff.coatsworth at jonassoftware.com> wrote:
>  Run the application from C:\Program Files\Adobe\Adobe Help\ and go back into the Preferences page and select Community Help again. Next time Help starts up within FM, it will open using the AIR Help app.
>
> -----Original Message-----
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Robert Lauriston
> Sent: Tuesday, February 21, 2012 5:47 PM
> To: framers at lists.frameusers.com
> Subject: FM 10 help hosed
>
> I checked the FM 10 help option called something like "Display in
> browser" (as opposed to "Community help" which I presume is AIR Help).
> Now when I try to access the help I get this error message in my
> browser:
>
> "No webpage was found for the web address:
> file:///C:/Users/rlauriston/AppData/Roaming/chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/Local%20Store/Help/en_US/FrameMaker/10.0/Using/WSc1f2aa87c26d57661e63e3d11d3ff5863d-8000.html"
>
> That page does not exist. The only file in that directory is
> helpmap.txt (which does have an entry for that page).
>
> I deleted maker.ini but that didn't reset help to the default.



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