Cannot print book PDFs from network drive

[Roman Banks]

Hi Gala,
 
If you go to File-->Preferences-->General, is the "Network File Locking" option enabled?
 
Kind regards,
Roman

From: Gala Britt <GBritt at liaison.com>
To: "framers at lists.frameusers.com" <framers at lists.frameusers.com> 
Sent: Monday, March 12, 2012 2:59 PM
Subject: Cannot print book PDFs from network drive


I recently received a computer with the following specs:
 
64 bit
Windows 7
1.36 TB Hard Drive (1.27 TB free space)
16.0 GB RAM
3.30 GHz Processor
 
Currently I am running FM 9 and Acrobat X Pro and I have discovered that I can no longer create PDFs in FrameMaker.  I was able to get a PDF of a single file once, but never a book PDF.  If I move the book to my local drive, I can create book PDFs but I cannot do this from the network.  This was not an issue on my 32 bit machine (FrameMaker 9, Acrobat 8, Windows 7).  
 
I have tried installing the FrameMaker 10 trial to see if that would solve the issue.  I’ve also tried reverting back to Acrobat 8 and that didn’t solve the issue either.  I’ve tried the “Save Book As”, “Save as PDF”, and the “Print Book” methods.  None work.  I am not receiving any error messages, FrameMaker just goes into a Not Responding state.
 
I do not have a problem creating PDFs from Word or any other programs on the network.
 
Any ideas?
 
Gala Britt
Senior Technical Writer
gbritt at nubridges.com
Liaison Technologies 
3157 Royal Drive | Suite 200 | Alpharetta, GA USA 30022 
Tel:  +1 770 442 4848 | Fax:  +1 770 442 4901
 
www.liaison.com
 
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