AW: Cannot print book PDFs from network drive
Georg Eck
eck at squidds.de
Fri Mar 16 01:27:50 PDT 2012
What FrameMaker Version.Build is it?
- GEorg
Von: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] Im Auftrag von Zimmerman, Gary
Gesendet: Donnerstag, 15. März 2012 21:09
An: Gala Britt; framers at lists.frameusers.com
Betreff: RE: Cannot print book PDFs from network drive
We ran into the same problem when one of our writers accidentally was given a 64-bit Win7 machine, whereas the rest of the department had 32-bit machines and no problems.
We "solved" the problem by replacing his machine with a 32-bit one like the rest of us. Doesn't really solve your problem, but verifies that it is a real problem with FM9/Acrobat X Pro and 64-bit Win7.
As we fixed the problem in a simple way, we did not spend time researching whether there is a fix for it on 64-bit systems.
-- garyZ
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Gala Britt
Sent: Monday, March 12, 2012 5:59 AM
To: framers at lists.frameusers.com
Subject: Cannot print book PDFs from network drive
I recently received a computer with the following specs:
64 bit
Windows 7
1.36 TB Hard Drive (1.27 TB free space)
16.0 GB RAM
3.30 GHz Processor
Currently I am running FM 9 and Acrobat X Pro and I have discovered that I can no longer create PDFs in FrameMaker. I was able to get a PDF of a single file once, but never a book PDF. If I move the book to my local drive, I can create book PDFs but I cannot do this from the network. This was not an issue on my 32 bit machine (FrameMaker 9, Acrobat 8, Windows 7).
I have tried installing the FrameMaker 10 trial to see if that would solve the issue. I've also tried reverting back to Acrobat 8 and that didn't solve the issue either. I've tried the "Save Book As", "Save as PDF", and the "Print Book" methods. None work. I am not receiving any error messages, FrameMaker just goes into a Not Responding state.
I do not have a problem creating PDFs from Word or any other programs on the network.
Any ideas?
Gala Britt
Senior Technical Writer
gbritt at nubridges.com
Liaison Technologies
3157 Royal Drive | Suite 200 | Alpharetta, GA USA 30022
Tel: +1 770 442 4848 | Fax: +1 770 442 4901
www.liaison.com <http://www.liaison.com/>
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