Bookmarks Don't Stay Set

[Gillian Flato]

Oran,

Thank you so much. You just solved my problem.

-Gillian

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Oran Petersen
Sent: Friday, September 28, 2012 4:58 PM
To: framers at lists.frameusers.com
Subject: Re: Bookmarks Don't Stay Set

Reading between the lines, your problem may be where you are doing the settings.
This now works similar to a standard printer setup. If you wish to change the default settings, you must do it from the printer control panel. If you wish to change the defaults for a specific job, you it from the print dialog prior to printing. These do not "stick".

For PDF settings from a FrameMaker book, to change the defaults, go to the book menu: Format>Document>PDF Setup. Make your desired default settings, click set, and then SAVE THE BOOK. Now your chosen default settings will appear each time you Save As the PDF (or print/distill).

If you make changes from the print dialog prior to printing, they will not take, even if you save the book. Next time you will again see the defaults. I think this is what is happening to you. I am not certain, but I think this change may have been made with Version 10. Previously the settings would stick if made from the print dialog box before printing, if you saved the book.

On a slightly different topic, since we do not need color separations, spot printing, or any of the other higher end print operations, we find that Save As PDF works much better than print/distill. As mentioned recently, printing to a ps takes many times longer and bloats the file size. With Save As we do a pdf file from a 1000 plus page frame book in less than 2 minutes with no issues.

In doing troublshooting for a large company, I find most pdf issues are caused by two errors:
1. Attempting to "print" to other than the Adobe PDF printer. Will not work for creating a pdf. Period.
(I have seen a couple of threads in the forum recently that infer that this is what they are attempting)

2. Acrobat corruption triggered by attempting to simultaneously install multiple versions of Acrobat, including Pro vs Reader. This has been cleaned up some in the later installs, but I still see it frequently. You must fully uninstall all versions of Acrobat and then reinstall only the one version to avoid this issue.

Oran Petersen



----- Original Message -----
I am using Frame 10 in TCS 3 and have a problem that I did not have in Frame 7, 8 or 9. 

When I print to PDF, I set up my bookmarks in the PDF Setup dialog, but they don't stay set. Every single time I print to PDF, I have to delete all of the other bookmarks that it puts in that field. It takes a long time to get rid of them all. What is the deal. I never had this problem in previous versions. 

Thank You, 

Gillian Flato
Senior Content Developer
Skype: Gillian.B.Flato
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