FrameMaker 10 Crashes When Saving a Book with Conditional Text and TT Edits

[Roman Banks]

Hi Joseph,
 
Have you installed the latest FM 10 patch?
 
Kind regards,
Roman
 

From: Joseph Lorenzini <jaloren at gmail.com>
To: FrameMaker Forum <framers at lists.frameusers.com> 
Sent: Saturday, September 1, 2012 12:25 AM
Subject: FrameMaker 10 Crashes When Saving a Book with Conditional Text and TT Edits


Hi All,

Until quite recently, I was the sole technical writer at my company. In the last few months, a new writer was hired on. To review the edits he made to the documentation, he turned on track text edits. In addition, he occasionally applied conditional text to new text that he wrote. This meant that the green TT conditional text is applied indicating new text AND conditional text is applied to that text. Before he did this, the FrameMaker book would update and save without a problem. I have had this book for years and it has rarely ever experienced a crash or corruption. After he did this, each time I update the book, FrameMaker would crash. The moment I removed the specific sections of text that have TT edits and conditional text applied, the crashes no longer occurred.

Has anyone seen anything like this or know how to work around this?  Its really frustrating and a shame because I think this means that conditional text and TT edits are mutually exclusive and if you combine them you risk crashing FrameMaker.

Here's some relevant information for debugging the issue:

--the write and I are on machines with almost identical specs: Win 7 Enterprise 64 bit, Solid State drives, 4 GB of RAM, Intel Core i5 CPU 
--the writer and i are on TCS 3.5.
--we are both using Framemaker 10
--we do not work off a network share. Instead we use SVN.

Any thoughts would be greatly appreciated.

Thanks,
Joe 



_______________________________________________


You are currently subscribed to framers as banks_roman at yahoo.com.

Send list messages to framers at lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscribe at lists.frameusers.com
or visit http://lists.frameusers.com/mailman/options/framers/banks_roman%40yahoo.com

Send administrative questions to listadmin at frameusers.com. Visit
http://www.frameusers.com/ for more resources and info.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20120904/92f62419/attachment.htm>