FM 11 somewhat disappointing. Am I alone?

[Roger Shuttleworth]

Hi Rob

I love the XML features of FM11, which was the real reason why I bought 
it for use at home. At work I have a subscription for TCS4. I've 
experienced some problems too:

FM takes forever to print to PDF, whatever method I use. Book files that 
used to print in less than 10 minutes in FM9 now take 90 minutes. That's 
simply not acceptable. I have experienced few crashes; the most recent 
was when comparing two documents (File > Utilities). FM just spun for 
two hours, then quit without so much as a message box.

The other problem has been my Acrobat X Pro installation becoming 
corrupted. Sometimes it just won't start, so I can't open a PDF at all. 
Distiller disappears too. Then the Adobe PDF printer disappears, so I 
can't create a PDF either. A few rounds of repair/reinstall later, it is 
still unstable; I had to reinstall again today, and I expect it will 
last a couple of days.

I'm hoping these issues will be addressed in a patch, but I'm not 
holding my breath. Adobe seem to think that, so long as only a few 
people have these problems, it's OK (they've got my money, after all).

Roger
London, Canada

On 17/09/2012 6:46 PM, Rob Shell wrote:
> Dear Framers:
> I felt so bad about my previous criticisms re FM 9 that I went out and
> splurged on TCS4.
> Let me start by saying there are some nice features and a marginal
> improvement in stability in FM11.
> The pods for example, seem better behaved. The PGF does not get tired and
> hide. The margins can now safely be changed using the slider.
> However, I have not seen anything really moving FM towards that crystal
> clarity and total stability we all so need.
> The print to .ps protocol seems to have changed. I cannot print a book to
> postscript without a sudden crash. It does not even start printing.
> I have adjusted the printer properties in nearly every configuration I can
> think of.  One issue is the printer or pdf converter keeps reverting to
> letter when I want A4.
> The strange thing is FM11 saves to pdf with no trouble at all.
> I have tried with various good (FM9) book files: they all crash with FM11. I
> have stripped all graphics elements in a test book file. That did not help.
>
> Individual files print perfectly to .ps
>
> Here is the windows crash message:
> FrameMaker.exe
>     11.0.0.380
>     4ff4018d
>     FrameMaker.exe
>     11.0.0.380
>     4ff4018d
>     c0000005
>     000a0ed2
>     10a4
>     01cd9511f95a084e
>     C:\Program Files\Adobe\AdobeFrameMaker11\FrameMaker.exe
>     C:\Program Files\Adobe\AdobeFrameMaker11\FrameMaker.exe
>     b176c7f9-0109-11e2-b3df-001fc60d0248
>
> Please, I want to be an agreeable house companion . I notice that other
> people are also complaining on the web.
> I cannot even find the new pdf manual but am working through some FM videos
> searching for a hint of what to do.
>
>
> Rob Shell
> Windows Seven
> FrameMaker 11 UNpatched
> 4 GB RAM
> 3 TB hd
>
>
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