More bad news on TCS4: no longer includes Photoshop

[Art Campbell]

Illustrator is a better choice as a component? Really? Ever try editing
hundreds of screen snaps for software documentation in Illustrator?
Either it's a significant mistake by the marketing team, or a significant
win by the marketing team as it greatly increases Photoshop licenses....

Art Campbell
          art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358

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On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter <Dieter.Gust at itl.eu> wrote:

> From: framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] On Behalf Of Rob Shell
> Sent: Wednesday, September 26, 2012 12:23 PM
> Subject: More bad news on TCS4: no longer includes Photoshop
>
> >  I must add that I have found another disadvantage to buying TCS4,
> especially if you are a first-time buyer.
> > TCS4 does not include Photoshop, whereas TCS2 does, or did
> > I must confess that I find it odd that Adobe and not a single reviewer
> has mentioned this.
> If you really need Photoshop, I understand you.
>
> If you think of typical technical documentation use cases,
> RoboScreenCapture and Illustrator which are  included instead of Photoshop
> (!!) are the better choice. .
>
> > 1. One cannot print a book in unstructured FM11.
> You refer to a bug, which is really annoying, but printing the book in
> structured mode might be a suitable workaround for the short.
> Save the book as PDF file is working in unstructured mode.
>
> > 2. Forget about online support.
> Why? Online support always is a combination of official Adobe feedback and
> customer feedback from all over the world.
> While an official Adobe feedback always will have to take into account
> side effects and therefore must be careful with hastily tips and
> workarounds, a lot of well-known experts in framers are giving fast and
> valuable feedback to almost any problem.
>
> > 3. Do without Photoshop.
> Most technical documentation use cases don't deal with CMYK  so I think
> cheap software or freeware (Photoshop Elements, IrfanView...) should
> fulfill the demands. For screenshots RoboScreenCapture (which is good) is
> included in TCS4. A lot of customers asked for switching from Photoshop to
> Illustrator which is now included in TCS4.
>
> > 4. Forget about timely patches
> Why?
> The Adobe TCS team is always seeking dedicated contact to TCS customers,
> and while "I hate bugs like  a plague" Adobe delivers patches as soon as
> possible. O.K. The Adobe team might think about a similar approach like
> Microsoft in order to establish "hotfixes" beside regular patches.
>
> > As a user of many programs over the years, what I see here is a drastic
> cutting down of FrameMaker
> If you think of licenses I fear you may be right but if you think of the
> commitment of Adobe this has increased from year to year.
> But indeed to compete with InDesign and Word the commitment might still be
> much too little.
> Dieter Gust
> itl AG, Munich
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