More bad news on TCS4: no longer includes Photoshop

[Bernard Gagne]

It's never been an either/or selection for me. I started my career as a technical illustrator and use both Illustrator and Photoshop extensively in my work. I can appreciate that most of you work in the software field, where screen grabs are pretty much the extent of your graphic work. However, there are still many of us working writing manuals for mechanical components. We require far more sophisticated tools for illustration than screen grabbing software.
I will admit I dislike the TCS model intensely, especially since I already own the Creative Suite. Why is it so much more expensive? Why can't I buy a basic suite and add components as I need them for a fraction of the cost of the individual software packages? It's not like I have much of a use for Robohelp anyway.
Just my two-cents.

Bernard Gagne


________________________________
 From: Art Campbell <art.campbell at gmail.com>
To: "Gust, Dieter" <Dieter.Gust at itl.eu> 
Cc: "framers at lists.frameusers.com" <framers at lists.frameusers.com> 
Sent: Wednesday, September 26, 2012 8:57:40 AM
Subject: Re: More bad news on TCS4: no longer includes Photoshop
 

Illustrator is a better choice as a component? Really? Ever try editing hundreds of screen snaps for software documentation in Illustrator?

Either it's a significant mistake by the marketing team, or a significant win by the marketing team as it greatly increases Photoshop licenses....
Art Campbell                                                                          art.campbell at gmail.com
  "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358

I support www.TheGrotonLine.com, hyperlocal news for Groton MA.



On Wed, Sep 26, 2012 at 7:59 AM, Gust, Dieter <Dieter.Gust at itl.eu> wrote:

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Rob Shell
>Sent: Wednesday, September 26, 2012 12:23 PM
>Subject: More bad news on TCS4: no longer includes Photoshop
>
>
>>  I must add that I have found another disadvantage to buying TCS4, especially if you are a first-time buyer.
>> TCS4 does not include Photoshop, whereas TCS2 does, or did
>
>> I must confess that I find it odd that Adobe and not a single reviewer has mentioned this.
>If you really need Photoshop, I understand you.
>
>If you think of typical technical documentation use cases, RoboScreenCapture and Illustrator which are  included instead of Photoshop (!!) are the better choice. .
>
>
>> 1. One cannot print a book in unstructured FM11.
>You refer to a bug, which is really annoying, but printing the book in structured mode might be a suitable workaround for the short.
>Save the book as PDF file is working in unstructured mode.
>
>
>> 2. Forget about online support.
>Why? Online support always is a combination of official Adobe feedback and customer feedback from all over the world.
>While an official Adobe feedback always will have to take into account side effects and therefore must be careful with hastily tips and workarounds, a lot of well-known experts in framers are giving fast and valuable feedback to almost any problem.
>
>> 3. Do without Photoshop.
>Most technical documentation use cases don't deal with CMYK  so I think cheap software or freeware (Photoshop Elements, IrfanView...) should fulfill the demands. For screenshots RoboScreenCapture (which is good) is included in TCS4. A lot of customers asked for switching from Photoshop to Illustrator which is now included in TCS4.
>
>
>> 4. Forget about timely patches
>Why?
>The Adobe TCS team is always seeking dedicated contact to TCS customers, and while "I hate bugs like  a plague" Adobe delivers patches as soon as possible. O.K. The Adobe team might think about a similar approach like Microsoft in order to establish "hotfixes" beside regular patches.
>
>
>> As a user of many programs over the years, what I see here is a drastic cutting down of FrameMaker
>If you think of licenses I fear you may be right but if you think of the commitment of Adobe this has increased from year to year.
>But indeed to compete with InDesign and Word the commitment might still be much too little.
>Dieter Gust
>itl AG, Munich
>
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