Response from Adobe - Print to .PS issue - Cause and solution

[Roger Shuttleworth]

Hello Kapil

Although your workaround and fix will no doubt be highly appreciated by 
unstructured users, they don't address the issue that we have seen with 
FM 11 /structured /- that is, that printing a file to the Adobe PDF 
printer (whether using Save As, Save as PDF, or Print) takes 10 times as 
long as it used to. I am not exaggerating. We have a 550-page structured 
book that we used to convert to PDF in FM9 in about 10 minutes or less. 
Now with FM11 it takes 90 minutes or more.

I originally posted this issue on the Adobe forums - see 
http://forums.adobe.com/message/4661181#4661181. But there was no 
resolution. I guess if a FM developer says, "i have not seen that 
happening a lot, except few cases ," that means have to live with it?

In the meantime, my recommendation to structured FM users is: If you 
want to convert your docs to PDF, don't upgrade until Adobe do something 
about these problems.

Roger Shuttleworth
London, Canada

On 27/09/2012 1:18 AM, Kapil Verma wrote:
>
> Hello everyone,
>
> I am from Adobe and wanted to give you some information about the 
> "Print to .PS" issue that has been reported in the forums recently. We 
> have looked into this issue and found the cause. Today, we wanted to 
> share it with you all along with a workaround solution in the interim. 
> Furthermore, *we are working on fixing this issue and expect to come 
> out with a fix soon*.
>
> **
>
> *What causes the issue*
>
> This issue occurs when a user who is running FrameMaker11 in 
> _unstructured mode_ and tries to print a _book_, which was also 
> created in the unstructured mode. This issue is not present when 
> printing a Framemaker document, or when FrameMaker is running in 
> structured mode.
>
> *Workaround*
>
> The workaround is to switch to structured mode (you can do so by going 
> to Edit > Preferences > General and use the Product Interface dropdown 
> to select "Structured FrameMaker") and restart FrameMaker. This would 
> be a one-time action and afterwards, FrameMaker will launch in 
> Structured mode and you won't face this issue.
>
> This being said, we do however realize that many of you are working in 
> the unstructured mode and wouldn't like to see the additional 
> structured menus and toolbars. To address this, we are providing a set 
> of workspace, menu and toolbar files (attached with this message). 
> With these files, a new workspace will be created in your FrameMaker 
> structured mode and this workspace will only have the unstructured 
> menus and toolbars. So, you can continue to work in a familiar 
> environment with only the unstructured features that you are used to 
> seeing. Please download the attached files and follow the steps below 
> to copy these files in the relevant folders.
>
> _Steps to create the new "Unstructured" workspace when running in the 
> Structured mode_
>
>  1. Copy Unstructured.fws in
>     %appdata%\Adobe\FrameMaker\11\WorkSpaces\Structured' folder
>  2. Copy menus-unstr.cfg in
>     %appdata%\Adobe\FrameMaker\11\WorkSpaces\Structured\menus' folder
>  3. Copy fmtoolbar-unstr.xml in
>     %appdata%\Adobe\FrameMaker\11\WorkSpaces\Structured\toolbars' folder
>  4. Launch FM in structured mode and switch to the 'unstructured'
>     workspace.
>
> /* Note: this would not remove DITA and S1000D menus. If you want to 
> remove those menus as well, please write to me separately and I will 
> be happy to send you those instructions./
>
> Hope that this workaround works as a solution in the short term, while 
> we work hard on fixing this issue for you. We hope to come out with a 
> fix soon to this problem.
>
> Thanks,
>
> Kapil Verma
>
> Sr. Product Manager - FrameMaker | FrameMaker Publishing Server
>
> O: +91-120-2444711 x 34505
>
> http://blogs.adobe.com/techcomm/category/framemaker
>
> http://twitter.com/KapilVermaAdobe 
> <http://twitter.com/#%21/KapilVermaAdobe>
>
> http://www.adobe.com/products/framemaker/
>
>
>
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