Frame 11 and Documentum

[Jeff Coatsworth]

Sounds suspiciously like an issue in Documentum, not FM, IMHO. Have you checked out the Adobe FM CMS forum (http://forums.adobe.com/community/framemaker/cms)? Maybe someone currently using it with FM11 can offer suggestions.

________________________________
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of davewilks at comcast.net
Sent: Thursday, April 18, 2013 12:49 PM
To: framers at lists.frameusers.com
Subject: Frame 11 and Documentum

Hi everyone,

Frame 10 worked great with Documentum, but since upgrading to 11, I've run into some issues. I wonder if anyone has come up with any work arounds or ideas.

First, I can't upload a document. I get an error stating that "Create" operation failed for object id=null. My workaround right now is to down-save the document to Frame 10 and upload it via Frame 10. If I don't down-save it to Frame 10, it is not recognized a FrameMaker file by either Frame 10 or 11.

The second issue involves adding a file I uploaded in Frame 10 to a Frame 11 book. This worked just fine when I was the only person working on the book, but when someone else checks it out, the FM files point to my machine, not the files downloaded from FrameMaker. I have not tested this, but it seems like my workaround is to Upload and add files using Frame 10. This involves down-saving book files to Frame 10 as well.

We've built our workflow around the integration with Documentum and it seems like it is broken in 11. We're using the suite, including creating Multiscreen HTML in Robohelp, so going back to 10 is a tough option to swallow.
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