Windows 7 + FrameMaker 11 = BOOM!

[John Sgammato]

Hi Ken,
I have used FM11 unstructured on Win7 with files on the network since FM11
was released. I have no problems.
Maybe your files are too big with the embedded ages?


On Thursday, August 8, 2013, Ken Poshedly wrote:

> Due to the addition of 2 new contract writers and the replacement of the
> hard drive in an existing terminal in my department, we're now stuck with
> Windows 7 and FrameMaker 11 on those three platforms for the past month or
> so.
>
> And it's been nothing but problems ever since, with unpredictable crashes
> on the desktop computers used by the two contract writers, even though all
> three FM 11 platforms have all the Adobe patches.
>
> One thing which does seem consistent is that FM11 does not seem to work
> well with files located on our network server, yet that is really the
> method here. Symptoms may include _extremely_ long times to open, save and
> close files and MAY include the abovementioned FrameMaker crashes, though
> we have not yet confirmed that.
>
> The "fix" is for the contract writers to copy files from our 4-terrabyte
> network drive onto external hard drives cabled to their terminals and for
> my coworker to copy files directly onto his computer's internal hard drive;
> then copy the revised file back into place in its location on the network
> drive.
>
> The two contract writer desktop computers have ridiculously internal small
> hard drives. (One is 29 megabytes and the other is 185 megabytes I've been
> told.)
>
> Me? I'm happy as a clam with Windows XP and FrameMaker 8 working across
> the network with no FM crashes or other problems -- though I do have to
> suffer through the long times to open, save and close files because we now
> must embed all our graphics instead of referencing them. (I've boohoo'd
> about that here in the past, so I'll not repeat the faulty reasoning for it
> once again.)
>
> But doom is in my future, as all four of us are soon to get new platforms
> with Windows 7 and FM 11.
>
> This I really dread.
>
> Who else out there is having what seems to be incompatibility problems
> with platforms equipped with FM 11 and Windows 7 and how have you gotten
> around those problems?
>
> Off-list accounts, etc, are fine.
>
> -- Ken in Atlanta
>


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