"FrameMaker has detected a problem and must quit" Really?!

[John Sgammato]

I have been told numerous times by Adobe support personnel that it is
a bad idea to have .fm files on a different drive from the
installation directory. Nonetheless I have installed FM on C:\ and
worked on network files for many years without serious problems (or
rather, problems could always be traced tio another source).
john


On Wed, Feb 13, 2013 at 3:03 PM, Alan T Litchfield <alan at alphabyte.co.nz> wrote:
> Keep calm
>
> and
>
> Make Frames
>
> I would have to say that the person Ken spoke to must be a tech-idiot, but
> that would not be the first I have spoken to at Adobe (re previous
> discussions on Adobe's appalling registration system and advice to me to
> reinstall the entire computer OS because Acrobat Pro's registration database
> was corrupted).
>
> If it were true, then that must surely make FM the only application created
> since DOS was king that cannot handle networked or shared permissions.
>
> I think, ignore the Adobe tech-idiot and proceed with what we know to be the
> truth.
>
> Alan
>
> On 14/02/13 8:49 AM, Dave.Stamm at gdc4s.com wrote:
>>
>> 2013-02-13-03T19:50Z
>>
>> ¡_YIKES_!
>>
>> If Ken was informed correctly, below — and I _really_ hope he was
>> _not_ — then that effectively rings the death knell of FrameMaker’s use
>> by my employer.
>>
>> It was in only the last month that I got upgraded to FrameMaker 11, but
>> I’m happy to report that I haven’t encountered this type of problem.  To
>> conform to _corporate_requirements_ we have FrameMaker installed on our
>> C:\ drives, but the files we produce and edit are on a server, so we
>> work with them across our local area network and, sometimes, the
>> wide-area network.
>>
>> Dov, if you see this, will you please confirm, modify, or refute the
>> information Ken posted below?
>>
>> ¡Thanks!
>>
>> Dave Stamm
>>
>> Information Engineer
>>
>> General Dynamics C4 Systems, Inc.
>>
>> Integrated Log Engr Svc, Logistics Section
>>
>> 1700 Magnavox Way, Suite 200     We'll hit your targets from here.™
>>
>> Fort Wayne, Indiana  46804-1552; US
>>
>> tel:  260-434-9620             fax:  260.434.9501 / 9509
>>
>> dave.stamm at gdc4s.com     http://www.gdc4s.com/
>>
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>>
>> *From:*framers-bounces at lists.frameusers.com
>> [mailto:framers-bounces at lists.frameusers.com] *On Behalf Of *Syed Zaeem
>> Hosain (Syed.Hosain at aeris.net)
>> *Sent:* 2013-02-13-Wednesday 14:24
>> *To:* Fred Ridder; poshedly at bellsouth.net; robert at lauriston.com;
>> framers at lists.frameusers.com; techwr-l at techwr-l.com
>> *Subject:* RE: "FrameMaker has detected a problem and must quit" Really?!
>>
>> On Wed, Feb 13, 2013 at 8:55 AM, Ken Poshedly <poshedly at bellsouth.net
>> <mailto:poshedly at bellsouth.net>> wrote:
>>>
>>> I just learned from Adobe tech support (via phone call) that the
>>> permissions in
>>> FrameMaker 11.0 have been modified so that the data files should also be
>>> on the
>>> same hard drive where FM 11.0 is installed. Working across drives (FM
>>> here, data
>>> files there) is no longer an accepted practice -- at least not with FM11.
>>
>>
>> Seriously? I can understand network-based locations causing issues, but
>> I have _/never/_ seen a problem where an executable (FrameMaker or
>> otherwise!) is on one drive and the “data” files are on a separate drive
>> _/on the **same** system/_.
>>
>> In fact, I do this right now – my C drive is the usual location for all
>> executables (FrameMaker, Office, compilers, etc.) and my E drive
>> contains all my other files (including the books and files I work on).
>>
>>
>> And, I do not have any problems with this setup whatsoever. I am
>> surprised that Adobe thinks that this would be a problem in any way! If
>> really accurate, this would be a strange, and completely unacceptable,
>> artificial constraint.
>>
>> Z
>>
>>
>>
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>
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John Sgammato

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