why is FM's UI so weird and buggy?

[Karen Robbins]

I don't think Adobe's UI work has anything to do with Macs. In fact, 
it seems to be the antithesis of Mac UI design! :-)

Recent/current versions of FM's UI (and those of other Adobe 
products) apparently do not make comprehensible use of usability 
research! The complaints I read on this list frequently point to how 
the bad UI interferes with and requires extra steps to workflow. For 
the complex projects of Adobe's target FM users, one would think that 
exceptionally efficient and intuitive workflow would be demanded and 
required. From a user's standpoint, consistency at the expense of 
usability is, at best, ineffective.

As long as we keep using this (and all) Adobe products--and do so 
without creative and instructional criticism, their UIs will continue 
to be designed ineffectively. Only when users speak up with voices 
and dollars [insert your local currency here] is there a chance for 
the UI to improve.

--Karen