FrameMaker 10 does not start ("licensing expired")

[Scott Prentice]

The other "fix" seems to be to roll back your system clock to before Jan 
1, 2013.

I certainly hope that FM11 *isn't* the patch for FM10. I know they want 
people to upgrade, but that would seem a bit extreme. I'd hope that a 
new SN would fix this, but unless this was actually planned, it seems 
surprising that it would affect *everyone* (waiting to hear from anyone 
who isn't affected).

Cheers!

...scott


On 1/1/13 10:58 AM, Shlomo Perets wrote:
> Scott Prentice wrote:
>
>> I'm seeing this problem as well.
>>
>> Unfortunately, I don't think this will be something that can be 
>> resolved by Adobe fixing something in their licensing services. 
>> Before starting FM10 this morning, I disconnected from the Internet 
>> to test whether this is a local issue or from phoning home. Since I 
>> got this message (and FM10 won't start) with no Internet connection, 
>> it seems like a local application issue. I'm thinking that they will 
>> need to deliver a patch for FM10 to fix this. Hopefully we'll hear 
>> from someone on this soon.
>>
>> Happy New Year!
>>
>> ...scott
>
> Thanks for your additional insight, Scott!  Seems logical. Those who 
> need to use FM10 until a patch is available (if indeed needed) can 
> install FM11 as a trial version, and save as FM10 when FM10 can be 
> used again.
>
> When various FM10 bugs were discussed in the list a while back, FM11 
> was mentioned as the patch for FM9/10 (for a fee), but that's a 
> different story ;-)
>
> [ Two years ago or so I encountered the "licensing expired" problem 
> when installing TCS2 on a new computer. The only real fix then, after 
> spending many chat/phone hours with all kinds of "solution" attempts, 
> was to get a new serial number from Adobe's representatives in Israel 
> at the time. The old serial number was absolutely valid on the 
> previous computer or when tested in other computers with de-activation. ]
>
> Shlomo
>
>
>

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