FrameMaker 10 does not start ("licensing expired")
Tammy Van Boening
tammyvb at spectrumwritingllc.com
Tue Jan 1 11:39:25 PST 2013
Anjaneai,
I went to the site indicated by the link below and attempted Solution 2,
even though I have standalone Framemaker. It was not installed as part of an
application suite. When I attempt to Deactivate, and then Deactivate
Permanently, I receive the message "Please connect to the internet to
deactivate" and I AM connected to the internet. I am unable to deactivate my
account at all, so I am unable to attempt Solution #2. Also, I did stop and
then restart the FlexNet Licensing Services and that did not work either.
Like others on this, I am unable to use Framemaker 10.
TVB
From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Anjaneai S
Sent: Tuesday, January 01, 2013 3:47 AM
To: Shlomo Perets
Cc: framers at lists.frameusers.com; techshoret at yahoogroups.com
Subject: Re: FrameMaker 10 does not start ("licensing expired")
Hi Shlomo,
First of all, a very Happy New Year to all dear Framers!
Can you please try the steps suggested here -
http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4
.html
Also, please go to start - run - launch - services.msc and look for 'Flexnet
Licensing Service' and restart/start the service.
Please share me your findings.
Good luck!
Thanks,
Anjaneai
On Jan 1, 2013 3:06 PM, "Shlomo Perets" <shlomo2 at microtype.com> wrote:
As of this morning, when starting FM10 a message indicating "licensing
expired" shows up, and the program would not run.
(likely related to the change of year -- best wishes for 2013!)
Other FM10 users in different locations encountered a similar problem.
The Adobe chat representative suggested contacting Adobe tech support by
phone, where I (expectedly) got a "closed for the holiday" message.
FM11, FM9 and FM8 do start as expected.
Shlomo Perets
MicroType, http://www.microtype.com <http://www.microtype.com/>
FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
TimeSavers/Assistants
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