FrameMaker 10 does not start ("licensing expired")

[Anjaneai S]

Hi All,

I feel sorry for the inconvenience to all of you.

I am working to see if I can provide you a solution.
Meanwhile, you all can work by the step two in the article, i.e. to reset
your clock to a previous date of 2012.

I hope to update you all tomorrow.

Thanks,
Anjaneai

On Wed, Jan 2, 2013 at 2:17 AM, Tammy Van Boening <
tammyvb at spectrumwritingllc.com> wrote:

> Also, just talked to a colleague and she gets this same message when she
> opens FM 10 on her desktop (and it was installed as part of the TCS suite.)
>  It appears to be any FM10 user.****
>
> ** **
>
> TVB****
>
> ** **
>
> *From:* framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] *On Behalf Of *Tammy Van Boening
> *Sent:* Tuesday, January 01, 2013 1:23 PM
>
> *Cc:* framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 10 does not start ("licensing expired")****
>
> ** **
>
> I am sure that it is everyone who has FM 10, regardless if it is part of a
> suite or standalone. I have a longtime client and I access a virtual PC on
> their network and on this virtual PC FM 10 is installed as a standalone
> product. I just logged into the virtual PC and attempted to open FM 10 and
> get the same lousy message. Installing FM 11 as a workaround is not an
> option as this is not my PC, but my client's. I wouldn't dare install any
> other SW w/out their permission first.****
>
> ** **
>
> TVB****
>
> ** **
>
> *From:* framers-bounces at lists.frameusers.com [
> mailto:framers-bounces at lists.frameusers.com<framers-bounces at lists.frameusers.com>]
> *On Behalf Of *Tammy Van Boening
> *Sent:* Tuesday, January 01, 2013 12:39 PM
> *To:* 'Anjaneai S'
> *Cc:* framers at lists.frameusers.com
> *Subject:* RE: FrameMaker 10 does not start ("licensing expired")****
>
> ** **
>
> Anjaneai,****
>
> ** **
>
> I went to the site indicated by the link below and attempted Solution 2,
> even though I have standalone Framemaker. It was not installed as part of
> an application suite.  When I attempt to Deactivate, and then Deactivate
> Permanently, I receive the message "Please connect to the internet to
> deactivate" and I AM connected to the internet. I am unable to deactivate
> my account at all, so I am unable to attempt Solution #2.  Also, I did stop
> and then restart the FlexNet Licensing Services and that did not work
> either. Like others on this, I am unable to use Framemaker 10.****
>
> ** **
>
> TVB****
>
> ** **
>
> ** **
>
> ** **
>
> *From:* framers-bounces at lists.frameusers.com [
> mailto:framers-bounces at lists.frameusers.com<framers-bounces at lists.frameusers.com>]
> *On Behalf Of *Anjaneai S
> *Sent:* Tuesday, January 01, 2013 3:47 AM
> *To:* Shlomo Perets
> *Cc:* framers at lists.frameusers.com; techshoret at yahoogroups.com
> *Subject:* Re: FrameMaker 10 does not start ("licensing expired")****
>
> ** **
>
> Hi Shlomo,****
>
> First of all, a very Happy New Year to all dear Framers!****
>
> Can you please try the steps suggested here -
>
> http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html
> ****
>
> Also, please go to start - run - launch - services.msc and look for
> 'Flexnet Licensing Service' and restart/start the service.****
>
> Please share me your findings.****
>
> Good luck!****
>
> Thanks,
> Anjaneai****
>
> On Jan 1, 2013 3:06 PM, "Shlomo Perets" <shlomo2 at microtype.com> wrote:****
>
>
> As of this morning, when starting FM10 a message indicating "licensing
> expired" shows up, and the program would not run.
> (likely related to the change of year -- best wishes for 2013!)
>
> Other FM10 users in different locations encountered a similar problem.
>
> The Adobe chat representative suggested contacting Adobe tech support by
> phone, where I (expectedly) got a "closed for the holiday" message.
>
> FM11, FM9 and FM8 do start as expected.
>
>
> Shlomo Perets
>
> MicroType, http://www.microtype.com
> FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
> TimeSavers/Assistants
>
>
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