FrameMaker 10 does not start ("licensing expired")

[Böðvar Björgvinsson]

Maybe the Mayans miscalculated the end of the world by 10 days? ;-)
My FM 10 also tells me that my license has expired!

I will try to postpone the end of the world by using the workarounds. :-)

A happy new FM10-year!
-- 




On Wed, Jan 2, 2013 at 10:35 AM, Kapil Verma <kverma at adobe.com> wrote:

> Hello Framers,
>
> I am the product manager of FrameMaker. Thanks for bringing this issue to
> our attention. We have already isolated the cause of this issue and are now
> working aggressively to provide a solution to our users. That being said,
> we do realize that many of you are blocked on your daily work due to this
> issue. We sincerely apologize for this and completely understand the
> difficult situation you are in.
>
> While we work on a solution, we want you to be able to continue doing your
> work and be productive. For this, I have posted more details and a
> workaround to this issue on my blog post
> http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html.
> This workaround will enable you to continue working with FM10 in the
> interim. I will be posting regular updates as and when they become
> available on this blog post. So, please do keep checking the blog post for
> more details. Our hope is to provide a complete solution within the next 24
> hours.
>
> Thanks for your patience and understanding.
>
> * Note that this issue affects only FrameMaker 10 users and not those
> users using other versions of the product
>
> Regards,
> Kapil Verma
> Sr. Product Manager, FrameMaker and FrameMaker Publishing Server
>
>
> -----Original Message-----
> From: framers-bounces at lists.frameusers.com [mailto:
> framers-bounces at lists.frameusers.com] On Behalf Of de Rouck, Tom (Gent)
> Sent: Wednesday, January 02, 2013 2:40 PM
> To: framers at lists.frameusers.com
> Subject: Re: FrameMaker 10 does not start ("licensing expired")
> Importance: High
>
> Dear Anjaneai,
>
> Is there a solution yet?
> As Shlomo, I tried your suggested solution 1 and 2 without success. Again,
> just like Shlomo, I don't want to try solution 3.
> Just as a note: simply setting the date back to 2012 makes the license
> issue disappear. But this is something I can do as I have admin rights on
> my PC. What can I do for all my colleagues that are getting back from
> holidays today, need Framemaker 10 and don't have admin rights??
>
> Happy New Year to all Framers!
>
> Kind regards,
> Tom
>
> Tom De Rouck
> SGS Documentation Services
> Junior Project Manager
>
>
>
>
>
> Message: 4
> Date: Tue, 1 Jan 2013 16:16:50 +0530
> From: Anjaneai S <anjaneai at gmail.com>
> To: Shlomo Perets <shlomo2 at microtype.com>
> Cc: framers at lists.frameusers.com, techshoret at yahoogroups.com
> Subject: Re: FrameMaker 10 does not start ("licensing expired")
> Message-ID:
>         <
> CAMg4Z0eoxdzEPvkskUZomub0w_aY+E6bhta4RCJk1UhhAg3LjA at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Hi Shlomo,
>
> First of all, a very Happy New Year to all dear Framers!
>
> Can you please try the steps suggested here -
> http://helpx.adobe.com/creative-suite/kb/error-licensing-product-expired-cs4.html
>
> Also, please go to start - run - launch - services.msc and look for
> 'Flexnet Licensing Service' and restart/start the service.
>
> Please share me your findings.
>
> Good luck!
>
> Thanks,
> Anjaneai
> On Jan 1, 2013 3:06 PM, "Shlomo Perets" <shlomo2 at microtype.com> wrote:
>
> >
> > As of this morning, when starting FM10 a message indicating "licensing
> > expired" shows up, and the program would not run.
> > (likely related to the change of year -- best wishes for 2013!)
> >
> > Other FM10 users in different locations encountered a similar problem.
> >
> > The Adobe chat representative suggested contacting Adobe tech support
> > by phone, where I (expectedly) got a "closed for the holiday" message.
> >
> > FM11, FM9 and FM8 do start as expected.
> >
> >
> > Shlomo Perets
> >
> > MicroType, http://www.microtype.com
> > FrameMaker/Acrobat/Captivate training & consulting * FM-to-Acrobat
> > TimeSavers/Assistants
> >
> >
> > _______________________________________________
>
> Information in this email and any attachments is confidential and intended
> solely for the use of the individual(s) to whom it is addressed or
> otherwise directed. Please note that any views or opinions presented in
> this email are solely those of the author and do not necessarily represent
> those of the Company.
> Finally, the recipient should check this email and any attachments for the
> presence of viruses. The Company accepts no liability for any damage caused
> by any virus transmitted by this email.
> All SGS services are rendered in accordance with the applicable SGS
> conditions of service available on request and accessible at
> http://www.sgs.com/en/Terms-and-Conditions.aspx
>
> _______________________________________________
>
>
> You are currently subscribed to framers as kverma at adobe.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/kverma%40adobe.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
> _______________________________________________
>
>
> You are currently subscribed to framers as bodvar at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit
> http://lists.frameusers.com/mailman/options/framers/bodvar%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.frameusers.com/pipermail/framers-frameusers.com/attachments/20130102/36747519/attachment.htm>