FrameMaker 10 does not start ("licensing expired")

[Kapil Verma]

Dear Framers,

Thanks again for your patience as we worked through the issue and provided the patch to fix this problem. 

Just to summarize for everyone, there is a FM10 patch out that you should download and apply, which would fix this issue. The webpage which has the links to the patch describes in detail which of the 2 patches you should apply depending on your product/version. Please refer to the patch page here URL http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

Also, the link to the original blog post (summarizing the issue, our response and the various updates made) is here http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html

Hope this summary information is helpful.  Wishing you all a great weekend!

Regards,
Kapil Verma
Sr. Product Manager - FrameMaker line of products


-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Craig Ede
Sent: Monday, December 31, 2012 9:36 PM
To: framers at lists.frameusers.com
Subject: RE: RE: FrameMaker 10 does not start ("licensing expired")

To display your Framemaker version number, start Framemaker 10, go to the Help menu item and click on About Framemaker. This works for a TCS 3 installation.

Note that if you can't start Framemaker due to the license expired message you may have to set your date back into 2012, but that would be a good sign you don't have the update.

Craig



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