Using PDF for context-sensitive help

Harvey, Peggy Peggy_Harvey at alliedtelesis.com
Fri Jan 4 14:31:06 PST 2013


Thanks to everyone who responded to my request to solve this mystery. I figured it was probably done with named destinations somehow but I've searched the files and I can't find any evidence of the necessary links - no hypertext markers or pdfmark text boxes. I looked at the Destinations panel in a a PDF where this worked as Jennifer suggested (thanks for that tip!) and I see the auto-generated destinations but not any that look like they were manually created for help button links.

Ultimately, I plan to create an HTML-based online help system for the product that will be easier to maintain in the long run. In the meantime it looks like the PDF problem will remain a mystery for now.

Thanks again,

Peggy

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Harvey, Peggy
Sent: Thursday, January 03, 2013 12:38 PM
To: 'framers at lists.frameusers.com'
Subject: Using PDF for context-sensitive help

Hi,

I was wondering if anyone could help me with this. I've come into a situation where I need to maintain an online help system that uses a PDF document as the target. When you click a Help button in a dialog box it's supposed to bring up a particular page (or go to a particular heading) in the PDF - not just open the PDF on page 1. Does anyone know how this might be done? The PDF is created from FrameMaker so I'm assuming there must be markers in the FrameMaker files somewhere but I can't find them, or I'm not sure what to look for. The person who created this system isn't here anymore so I'm trying to figure out what he did to make this work. When it worked the PDF was created from FrameMaker 7; I'm using FrameMaker 9. It appears all of the Help buttons in the product are broken now - they open up the PDF file I created in FM 9 but only to the first page, so they aren't context-sensitive anymore. I don't know if upgrading to FM 9 made a difference here or not.

I know using PDF for context-sensitive help isn't ideal - that's a different story.

Thanks for your help -

Peggy
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