Frame to Robo Cross Refs: Conversion Unpredictable

[Jeff Coatsworth]

Two avenues of attack for this - one is to examine the places it worked & where it didn't in both the resulting RH topic & source FM file - are some xrefs by paragraph and others by marker tag? Conditional text at play here? There has to be something going on in or around the xref to make it convert right/wrong sometimes.
The second area would be to do an experiment where you create a new project in RH, use your .isf file from your linked project, and do an import of the FM content (checking to see that all the conversion settings are set to "see 'ABC'") and see if linking vs. importing is at the source of the problem.

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From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Keith Hansen
Sent: Tuesday, January 15, 2013 10:59 AM
To: framers at lists.frameusers.com
Subject: TCS: Frame to Robo Cross Refs: Conversion Unpredictable


Hello,



I'm using FrameMaker 11 and RoboHelp 10 in Adobe Technical Communication Suite (TCS) 4. My FrameMaker book is linked to RoboHelp.



Assume I have a cross ref like this in Frame:



See "ABC" on page 101.



RoboHelp is supposed to convert the cross ref into a hyperlink like this:



See "ABC".



Most of my cross-references are converted correctly, but some are not. (The "on page 101" is still there in RoboHelp and the generated WebHelp project.)



In Frame, two references may use the same cross reference format... but RoboHelp converts the one cross ref OK but not the other. In fact, I've even copied a cross ref and pasted it into another location in the Frame file. The original cross ref converts OK, but the copied one does not!



Anyone else encountered this problem? Any solutions? Thanks much.



Keith


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