TCS: Frame to Robo Cross Refs: Conversion Unpredictable

[Matt Sullivan]

You can convert using 2 methods:
map xref format in RH via File > Project Settings > FrameMaker Document > Edit > Cross Reference. Your xref should be set to <paratext>, not [Source].
manually modify the cross-ref format by creating a conversion template and applying it in RH via File > Project Settings >  Apply Conversion Template
Which are you using? Have you tried the other?


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Jan 15, 2013, at 7:58 AM, Keith Hansen <Keith.Hansen at opensolutions.com> wrote:

> I'm using FrameMaker 11 and RoboHelp 10 in Adobe Technical Communication Suite (TCS) 4. My FrameMaker book is linked to RoboHelp.
>  
> Assume I have a cross ref like this in Frame:
>  
> See "ABC" on page 101.
>  
> RoboHelp is supposed to convert the cross ref into a hyperlink like this:
>  
> See "ABC".
>  
> Most of my cross-references are converted correctly, but some are not. (The "on page 101" is still there in RoboHelp and the generated WebHelp project.)
>  
> In Frame, two references may use the same cross reference format... but RoboHelp converts the one cross ref OK but not the other. In fact, I’ve even copied a cross ref and pasted it into another location in the Frame file. The original cross ref converts OK, but the copied one does not!

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