FM 11 crashing consistently on Save Ditamap As > PDF

[Craig Ede]

The submap was newly made, as were the two files in the map, so they couldn't have caused the original issue.  I copied the whole subdirectory containing these files to my C: drive and things now work! So there must be a restriction within the directory on the network that is causing the FM to crash.  I notice that when I just do as Save As PDF on that network drive for a single DITA file, it goes through the whole PDF process, tries to open the file and finally posts the message "There was an error opening this document. The file cannot be found." However, if I do a Print to PDF, the PDF file is successfully produced.
 There must be some weird set of permissions on that network directory that sees the system writing a PDF as different from the user writing the PDF. Until my IT guys get that fixed, I'll be working locally off the C: drive. It still seems strange that FM would just crash as a result. CraigDate: Thu, 24 Jan 2013 09:39:04 -0800
From: sp10 at leximation.com
To: craigede at hotmail.com
Subject: Re: FM 11 crashing consistently on Save Ditamap As > PDF


  
    
  
  
    Can you move this map and files to another
      directory? That would rule out the directory name issue. I'll bet
      that there's something in that submap that is causing the problem.
      Keep paring it down, and you'll find it.

      

      Yeah .. error messages are tough .. if it could provide a useful
      error message, it would likely not cause an error. It's those
      things that haven't been accounted for that cause this sort of
      problem.  :o

      

      Cheers,

      

      ...scott

      

      

    
      
    
    
 		 	   		  
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