Frame 11 catastrophe -- unable to open old Frame files

[Rick Quatro]

Hi Peter,

 

You don't say how old, but I just opened a FrameMaker 6 file with FrameMaker
11 with no problem. And FrameMaker files don't just convert themselves to
Word files. I don't know who the "experts" are, but I think you are getting
bad information. If you send me one of the documents off-list, I will try to
open it here.

 

Rick

 

Rick Quatro

Carmen Publishing Inc.

585-283-5045

rick at frameexpert.com

 

 

 

From: framers-bounces at lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Peter Schorer
Sent: Saturday, March 09, 2013 4:25 AM
To: framers at lists.frameusers.com
Subject: Frame 11 catastrophe -- unable to open old Frame files

 

A couple of days ago I found out that hundreds of the old Frame files I had
always been able to open through several versions of Frame, can no longer be
opened in Frame 11.  This has been confirmed by two Frame 11 experts.  For
me in my work, this is nothing short of a catastrophe.

 

Incredibly -- yet this too has been confirmed by Frame 11 experts -- those
old files have been converted into Microsoft Word files!  That wasn't done
by me, since I have never used MS Word in my life, and have certainly never
converted a Frame file into an MS Word file.

 

I can't possibly be the only long-time Frame user who has made this shocking
discovery.  Adobe/Frame management could fix the problem by simply allowing
all those old files to be opened as Text files.  This is how I always opened
them in the past.

 

Needless to say, prior to my buying Frame 11 last fall, Frame 11 Sales
mentioned not a word about old Frame files no longer being accessible.

 

I would like to hear from anyone who has run into this major problem. 

 

-- Peter Schorer

 

 

 

 

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