Frame 11 catastrophe -- unable to open old Frame files

[Matt Sullivan]

Peter, do these files still open into the previous version of FrameMaker? And what version/platform is that?


-Matt

Matt Sullivan 
technical communication | online training | eLearning

twitter: @mattrsullivan
phone: 714 960-6840 

On Mar 9, 2013, at 1:25 AM, "Peter Schorer" <peteschorer at gmail.com> wrote:

> A couple of days ago I found out that hundreds of the old Frame files I had always been able to open through several versions of Frame, can no longer be opened in Frame 11.  This has been confirmed by two Frame 11 experts.  For me in my work, this is nothing short of a catastrophe.
>  
> Incredibly -- yet this too has been confirmed by Frame 11 experts -- those old files have been converted into Microsoft Word files!  That wasn't done by me, since I have never used MS Word in my life, and have certainly never converted a Frame file into an MS Word file.
>  
> I can't possibly be the only long-time Frame user who has made this shocking discovery.  Adobe/Frame management could fix the problem by simply allowing all those old files to be opened as Text files.  This is how I always opened them in the past.
>  
> Needless to say, prior to my buying Frame 11 last fall, Frame 11 Sales mentioned not a word about old Frame files no longer being accessible.
>  
> I would like to hear from anyone who has run into this major problem.
>  
> -- Peter Schorer
>  
>  
>  
>  
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