Where on Adobe is the info/link to renew my maintenance contract for FrameMaker?

[Ed Nodland]

If the problem you are having is the "license" expired" bug this web page
will provide the patch to correct the problem.

http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

Ed





On Thu, Mar 21, 2013 at 11:28 AM, Matt Sullivan <matt at mattrsullivan.com>wrote:

> Here's the web page I was directed to…
> http://helpx.adobe.com/x-productkb/policy-pricing/avl-help.html
>
>
> -Matt
> Matt R. Sullivan
> *co-author Publishing Fundamentals: Unstructured FrameMaker 11<http://framemaker11book.com/>
> *
> *P:* 714.960.6840 | *C:* 714.585.2335 | matt at mattrsullivan.com
>
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>
> On Mar 21, 2013, at 11:19 AM, "Syed Zaeem Hosain (Syed.Hosain at aeris.net)"
> <Syed.Hosain at aeris.net> wrote:
>
> Thanks, Matt.****
>
> The last time I did this, I bought it at the Adobe web site (no vendors
> involved) …****
>
> I did, indeed, go to licensing.adobe.com and log in, but for some reason,
> I cannot find the link to get to the renewal page for paying for it, etc.*
> ***
>
> Could it be a stupid browser issue? Meaning that I have to use IE or some
> such thing? This has happened to me recently with some other sites (I use
> Chrome) and getting to the links to pay and have the Javascript run
> properly needed to get there from IE!****
>
> Z****
>
> *From:* Matt Sullivan [mailto:matt at mattrsullivan.com]
> *Sent:* Thursday, March 21, 2013 11:07 AM
> *To:* Syed Zaeem Hosain (Syed.Hosain at aeris.net)
> *Cc:* framers at lists.frameusers.com
> *Subject:* Re: Where on Adobe is the info/link to renew my maintenance
> contract for FrameMaker?****
> ** **
> Hi Z,****
>
>    - Can you contact the vendor you used to purchase the contract?****
>    - I get notices from Adobe directly to update the contract…did you get
>    the same?****
>    - Did you log into licensing.adobe.com?****
>
>
> -Matt****
> *Matt R. Sullivan*
>
> *co-author Publishing Fundamentals: Unstructured FrameMaker 11<http://framemaker11book.com/>
> *
> *P:* 714.960.6840 | *C:* 714.585.2335 | matt at mattrsullivan.com
>
> <image001.png> <http://twitter.com/mattrsullivan>@mattrsullivan<http://twitter.com/mattrsullivan>
>  <image002.png> <http://www.linkedin.com/in/mattrsullivan>LinkedIn<http://www.linkedin.com/in/mattrsullivan>
>  <image003.png> <http://www.facebook.com/mattrsullivan>facebook<http://www.facebook.com/mattrsullivan>
>  <image004.png> <http://mattrsullivan.com/>mattrsullivan.com ****
> ** **
> On Mar 21, 2013, at 11:01 AM, "Syed Zaeem Hosain (Syed.Hosain at aeris.net)"
> <Syed.Hosain at aeris.net> wrote:****
>
>
> ****
>
> Hi, all.****
>  ****
> For some reason, I am unable to find the link and information for renewing
> my maintenance for FrameMaker and Acrobat at the Adobe.comweb site.****
>  ****
> Maybe I am overlooking something obvious, but if anybody (Adobe personnel
> or otherwise) can send me a URL to go to, I’d greatly appreciate it!****
>  ****
> Thanks much,****
>  ****
> Z****
>
>  ****
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