Choosing a Help Format

David Artman david at davidartman.com
Fri Nov 22 08:28:59 PST 2013


-------- Original Message --------
From: Fei Min Lorente <FeiMin.Lorente at onsemi.com>
Date: Fri, November 22, 2013 10:53 am

And we weren't worried about OmniHelp losing files; we are worried about
users going in and messing with them. Is there any way to lock them
down?

> Security through obscurity: how in the heck will anyone FIND the file that they want to edit? :)
> More seriously, you could try applying read-only attribute tot he files after generation (or as part of generation, with a script?). Doesn't guarantee no tampering, but makes those folks who would try have to think twice.
> Also, perhaps your overall help system footer should have a "feedback" button, which allows someone to email a suggestion for edit, tagged with the topic ID/heading? Give folks a chance to pass the buck back to you, and you should be able to mitigate any tendencies to hack/'fix' content outside of normal change control.
> THAT said... doesn't your company have management who can say, "Hey, don't hack the content! Contact Documentation"? If you have folks bypassing normal change control, that fundamentally an operational breakdown, not something you should have to programatically prevent.



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