RoboHelp links (from FM) appearing without a link destination

[John G]

Thanks, Jeff - that indeed was the problem.

Nice "feature" indeed.


JG


On Wednesday, April 30, 2014, Jeff Coatsworth <Jeff.Coatsworth at jonasclub.com>
wrote:

>  You’re probably running into an “undocumented feature” that TCS has –
> there’s a finite path length of around 35 characters that the xrefs to FM
> files can have before they break in RH. As a test, try taking a copy of
> your FM source and putting it on your root c:\ drive, then either import or
> link the content into a test RH project.
>
>
>
> *From:* framers-bounces at lists.frameusers.com<javascript:_e(%7B%7D,'cvml','framers-bounces at lists.frameusers.com');>[mailto:
> framers-bounces at lists.frameusers.com<javascript:_e(%7B%7D,'cvml','framers-bounces at lists.frameusers.com');>]
> *On Behalf Of *John G
> *Sent:* April-27-14 3:29 PM
> *To:* framers at lists.frameusers.com<javascript:_e(%7B%7D,'cvml','framers at lists.frameusers.com');>
> *Subject:* RoboHelp links (from FM) appearing without a link destination
>
>
>
> Using Adobe TCS Suite 4 - FrameMaker 11, RoboHelp 10
>
>
> I have a problem where cross-refs from one FM chapter to another chapter
> in the same book are not being turned into links in the RH output.
>
>
>
> In the FM files, I verified all the links are fine - no broken cross-refs.
> When I generate a PDF from the FM book, all the cross-refs work.
>
>
>
> After updating the files in RH, the file Design view shows the links with
> the link text in blue and underlined, but there's no "Hyperlink properties"
> on the right-click menu, and HTML view shows that it's missing the href that
> specifies the link destination.
>
> There is a corresponding Japanese version for the documents and the same
> is happening there as well making me think it's more likely in FM than in
> RH.
>
>
>
> Somewhere there is either
>
>    - a setting telling RH not to include the link destination for some
>    links, or
>    - a setting in FM telling it not to export the link destination for
>    links to other FM files
>
>  Any ideas where this might be?
>
>
>
> Also - any suggestions about what I could copy from another project to fix
> this?
>
> Help please - this was due yesterday ...
>
>
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