Still stuck on Mif2Go, deadline approaching

Kurt Kroeber kurt.kroeber at actifio.com
Wed Aug 27 12:25:22 PDT 2014


Excellent news!

Kurt


On Wed, Aug 27, 2014 at 2:54 PM, John Sgammato <john.sgammato at actifio.com>
wrote:

> A Hail-Mary pass seems to have succeeded!
> On a hunch, I shut down Malware Bytes antivirus software and the project
> ran to completion. Now I will disconnect my computer from the internet and
> get to work...
>
>
>
> On Wed, Aug 27, 2014 at 2:49 PM, John Sgammato <john.sgammato at actifio.com>
> wrote:
>
>> ps: mif2Go does run - it successfully mif-washes the files. It just does
>> not finish the output for XHTML or any other type of output, even with a
>> mif2xhtml.ini file that uses only the default settings.
>>
>>
>> On Wed, Aug 27, 2014 at 2:43 PM, John Sgammato <john.sgammato at actifio.com
>> > wrote:
>>
>>> A week from today I am supposed to present this project to the CEO. I
>>> have half the content that I need, but then FM/Mif2Go stopped working and
>>> since then I am at a dead stop.
>>>
>>> The issue is that Mif2Go no longer runs, with this error:
>>> Mif2Go failed for file: C:\Project\ActifioConnector.xhtml
>>> type 1, code 2, at: Wed Aug 27 14:17:30 2014
>>> Could not run DCL filter or other program.
>>> File not found.
>>>
>>> A recap:
>>> I author my content in FM12 Unstructured, about 12 books for each
>>> release. After generating a round of PDFs,
>>>
>>>    1. I use FrameScript to import a new online-only template and get
>>>    the docs ready for online use.
>>>    2. I use FrameScript again to configure some markers that will be
>>>    used in the HTML.
>>>    3. I use Mif2Go to generate XHTML output.
>>>    4. I go back to FrameScript to do some magic on the XHTML and
>>>    produce the files that will be imported into our Salesforce knowledgebase.
>>>
>>> I have done this many times. I showed it at the STC Summit in Phoenix. I
>>> was doing it on 12 August when it suddenly stopped working.
>>>
>>> It stopped quite suddenly. At 2:11pm it worked and at 3:04 pm it failed.
>>> In between I used FM12 to output a different, successfully finished doc to
>>> ePUB, then I updated Calibre and used it to generate the .mobi so I could
>>> view the eBook on my Kindle. That worked.
>>> Then I went back to the Mif2Go conversion project, and Mif2Go has not
>>> worked since then, always stopping at the same place, always showing the
>>> same type 1 error.
>>> According to the computer's event logs, nothing else changed at that
>>> time.
>>> I uninstalled Calibre and still failed. I reinstalled it and then
>>> re-uninstalled it with the more powerful Revo Uninstaller.
>>> I have uninstalled and reinstalled Mif2Go completely, and then
>>> FrameMaker as well. Today I reinstalled Mif2Go again. My environment
>>> variables are good, my path is good.
>>> According to the error message (there's nothing of value in the logs),
>>> some critical file cannot be found or maybe cannot be executed. I have
>>> checked every .exe, .ini, and .dll, including the two in fminit\Plugins
>>> (one of which was updated in January for FM12). Everything is unblocked and
>>> has full permissions.
>>> I have used Mif2Go for over 10 years and I have always been able to
>>> solve its inevitable glitches, but this one has me stumped. I'd love any
>>> clues, and I am will to share my desktop via a Skype session with anyone
>>> who can help (or at least give it the ol' college try!)
>>>
>>> Counting the hours until next Wednesday's date with the CEO...
>>> john
>>> --
>>>
>>> <http://www.actifio.com/>     *John Sgammato, Documentation Architect*
>>> *e* john.sgammato at actifio.com  *c* 508.927.2083
>>> *t* @actifiodocs <http://twitter.com/actifiodocs>
>>>
>>> 333 Wyman Street, Waltham, MA 02451
>>> <http://twitter.com/actifio>    <http://www.linkedin.com/company/399246>
>>>   <https://plus.google.com/102870897962348937868/posts>
>>> <http://www.youtube.com/user/actifio>    <http://www.actifio.com/>
>>>
>>> *Radically simple copy data management *
>>>
>>> *.*
>>>
>>
>>
>>
>> --
>>
>> <http://www.actifio.com/>     *John Sgammato, Documentation Architect*
>> *e* john.sgammato at actifio.com  *c* 508.927.2083
>> *t* @actifiodocs <http://twitter.com/actifiodocs>
>>
>> 333 Wyman Street, Waltham, MA 02451
>> <http://twitter.com/actifio>    <http://www.linkedin.com/company/399246>
>>   <https://plus.google.com/102870897962348937868/posts>
>> <http://www.youtube.com/user/actifio>    <http://www.actifio.com/>
>>
>> *Radically simple copy data management *
>>
>> *.*
>>
>
>
>
> --
>
> <http://www.actifio.com/>     *John Sgammato, Documentation Architect*
> *e* john.sgammato at actifio.com  *c* 508.927.2083
> *t* @actifiodocs <http://twitter.com/actifiodocs>
>
> 333 Wyman Street, Waltham, MA 02451
> <http://twitter.com/actifio>    <http://www.linkedin.com/company/399246>
>   <https://plus.google.com/102870897962348937868/posts>
> <http://www.youtube.com/user/actifio>    <http://www.actifio.com/>
>
> *Radically simple copy data management *
>
> *.*
>
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-- 
<http://www.actifio.com/>    *Kurt Kroeber   Principal Technical Writer *
*e* *kurt.kroeber at actifio.com <kurt.kroeber at actifio.com>*  *c* 617-803-9952
*t* @actifiodocs <http://twitter.com/actifiodocs>

333 Wyman Street, Waltham, MA 02451
<http://twitter.com/actifio>    <http://www.linkedin.com/company/399246>
<https://plus.google.com/102870897962348937868/posts>
<http://www.youtube.com/user/actifio>    <http://www.actifio.com/>

*Copy data virtualization. Free data from infrastructure, get more
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