why view on phone WAS: online FrameMaker 12 Documentation totally revamped

[Craig, Alison]

In the old days (circa 1993), when Microsoft actually produced hard copy manuals - and they were fabulous manuals from a content standpoint - they did actually use MS Word to produce them (my husband was a Microsoft programmer at the time).

Since they've gone to online help, it's more about the "online" than the "help" - unless of course you need to do something really difficult like open a file or apply a bold font style.

The kind of help a seasoned writer would be looking for is pretty much non-existent.

Alison


Alison Craig | Technical Documentation Lead
Ultrasonix | 130-4311 Viking Way | Richmond, BC  V6V 2K9 | analogicultrasound.com<http://www.analogicultrasound.com>
T 604-279-8550 ext 127 | F 604-279-8559

From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Fred Ridder
Sent: Tuesday, December 16, 2014 12:07 PM
To: Craig Ede; framers at lists.frameusers.com
Subject: RE: why view on phone WAS: online FrameMaker 12 Documentation totally revamped

I'm curious about one thing (well, more than just one; but one thing in the current context...):
Has Adobe ever actually said that they use FrameMaker produce the FrameMaker documentation?

I know that Microsoft has never made any such statement about the MS Word documentation, and for years there have been two persistent rumors about this; one is that they use a proprietary in-house tool or system, and another is that they use FrameMaker.

-FR
> From: craigede at hotmail.com<mailto:craigede at hotmail.com>
> To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
> Subject: RE: why view on phone WAS: online FrameMaker 12 Documentation totally revamped
> Date: Tue, 16 Dec 2014 13:19:05 -0600
>
> They walk around while reading the help docs created in Framemaker. Sorry if
> I was unclear. The proof of concept is that FM can be used to create this
> sort of documentation.
>
> Craig
>
> -----Original Message-----
> From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at lists.frameusers.com>
> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Robert Lauriston
> Sent: Tuesday, December 16, 2014 12:48 PM
> To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
> Subject: Re: why view on phone WAS: online FrameMaker 12 Documentation
> totally revamped
>
> Nobody walks around while using FrameMaker.
>
> My guess is they chose Responsive HTML over WebHelp for the same reason they
> dropped topics, used larger type and screen shots, added page breaks, and
> posted a URL to pages not visible to the public.
>
> On Tue, Dec 16, 2014 at 10:28 AM, Craig Ede <craigede at hotmail.com<mailto:craigede at hotmail.com>> wrote:
> > I think this is probably a proof of concept issue. I worked for a
> > packaging machine making company that would love to be able to have
> > their manuals available to operators as they walked around their machines
> ...
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