Cannot insert the infinity symbol and other special character problems

[Fei Min Lorente]

Thank you for the directions to the Character Palette. That works for me, but my colleague is still getting a question mark when she tries to insert the infinity symbol. There’s obviously something wrong with her setup.

Yes, the Character Palette is crude, so it really helped to know that 221E would get me the infinity symbol; otherwise I could spend all day looking for it, and still miss it.


Also, thanks for this site, Robert: http://www.fileformat.info/info/unicode/char/221e/index.htm. It’s very thorough, and it was reassuring to know that the infinity symbol is available in Trebuchet, which is the font we’re using.



Fei Min

From: Fred Ridder [mailto:docudoc at hotmail.com]
Sent: Thursday, February 13, 2014 3:39 PM
To: Lise Bible; Fei Min Lorente
Cc: framers at lists.frameusers.com
Subject: RE: Cannot insert the infinity symbol and other special character problems

Windows Character Map should work, but not all systems have it installed. My company's IT department, for example, does not include it in the standard corporate desktop image. But the necessary executable *is* present in all Windows 7 system installations, and you can install it as a "Windows component"  from the Add Programs control panel tool.

But as of FM9, FrameMaker itself has a similar (albeit *very* crude looking...) tool built in. Go to Edit>Utilities>Character Palette. And if you know the Unicode character number, you can also use File>Utilities>Hex Input, whihc is even cruder looking than the Character Palette (if that is possible).

-Fred Ridder
________________________________
From: rentagoodbook at gmail.com<mailto:rentagoodbook at gmail.com>
Date: Thu, 13 Feb 2014 14:11:54 -0600
Subject: Re: Cannot insert the infinity symbol and other special character problems
To: FeiMin.Lorente at onsemi.com<mailto:FeiMin.Lorente at onsemi.com>
CC: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>
Fei Min,
I'm on Frame 8, so I have no solutions for Frame 10, but have you tried using Windows Character Map (under Programs>Accessories>System Tools) as a workaround? I was able to find and copy the ∞ symbol from there.
Not a terribly elegant solution, but an alternative to copy/paste from Word...
-Lise

On Thu, Feb 13, 2014 at 1:33 PM, Fei Min Lorente <FeiMin.Lorente at onsemi.com<mailto:FeiMin.Lorente at onsemi.com>> wrote:
I’m working in FrameMaker 10 on Windows 7 and I cannot insert the infinity symbol. According to the FrameMaker character set documentation, it is Unicode 221E, but perhaps all that information is obsolete now. In any case, I tried holding down Alt while I pressed +221e, and all I got was the Edit menu. I can’t find a keyboard shortcut for it. I resorted to getting the symbol in Word and copying and pasting it into FrameMaker, but seriously, is that what I have to do? Or do I have to create an equation and insert the symbol?

My colleague is also working in FrameMaker 10 on Windows 7 and she can’t use the keyboard shortcuts (such as ctrl-q shift-8 to get a TM symbol). She gets other characters instead. She’s resorted to copying and pasting from Word, and those all work except for the infinity symbol. All the information I’ve found on the internet has been for FrameMaker 7 or older. Can anyone tell me what to do for FrameMaker 10?

Fei Min Lorente
Senior Technical Communicator
Medical and Wireless Division
feimin.lorente at onsemi.com<mailto:feimin.lorente at onsemi.com>
+1 519-884-9696 ext. 2229 | Waterloo office
+1 519-831-4931 | mobile
+1 905-631-5724 | fax
www.onsemi.com<http://www.onsemi.com/>


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