FrameMaker 9 on Windows 7 Ultimate

[Syed Zaeem Hosain (Syed.Hosain@aeris.net)]

I ran FrameMaker – forget which version though, but was probably FM 8 – on a Alienware 17” M7700 system some years ago with Windows 7 Ultimate without any problems. Fast machine at that time for sure!

So, I would be surprised if the hardware is in any way an issue.

Are the files you are trying to open located on a network server perhaps?

Z


From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of M Lee
Sent: Thursday, June 05, 2014 4:31 AM
To: framers at lists.frameusers.com
Subject: FrameMaker 9 on Windows 7 Ultimate

Hi All,

I have been having trouble with FrameMaker 9 ever since my company got me a new machine. FrameMaker 9 consistently crashes when I open a file from within FrameMaker. It happens when I have to navigate from within this Open dialog.
I have Technical Communications Suite 2, and I'm running the Windows 7 Ultimate OS on an Alienware 17 machine with dual 2.4Ghz processors and 16 GB of RAM. This machine is actually a gaming laptop, which my company bought for me because it was the only machine they could find with the 17 inch screen and the kind of specs I need to run our CAD software. I'm wondering if there is something incompatible with this machine and FrameMaker or maybe with Windows 7 Ultimate.
Any ideas?
Thanks.
Martha Lee
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