Frame crash on Windows under parallels

[M Lee]

Hi Wim,

I recently posted a similar question. I also have Windows Ultimate with
lots of RAM (16 GB) and dual processors (Intel Core i7-4700MQ 2.4GHz).
FrameMaker 9 crashes when I scroll in the Open dialog. I didn't get a
definite answer. I was told to reinstall FrameMaker or to reinstall my OS.
I haven't had time to try either. If you find a solution, please share.

Thanks.

Martha Lee


On Tue, Jun 24, 2014 at 8:53 AM, Wim Hooghwinkel - idtp <wim at idtp.eu> wrote:

> Hi,
>
> I often get a frame crash when scrolling a page horizontally.
>
> Error message:  Crash in HScrollTrack: 2044
>
> This happens when I’m working with a remote screen (or beamer, while
> giving training…) or even on my laptop screen. I’m using Windows7 Ultimate
> running in Parallels (lots of memory and other space, all latest updates).
> Happens in FM10, 11 and 12.
>
> Anyone else seeing this - should I address Adobe or Parallels?
>
> thanks,
>
>
> Vriendelijke groet / Kind regards,
>
> Wim Hooghwinkel
>
>
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