Frame crash on Windows under parallels

Wim Hooghwinkel - idtp wim at idtp.eu
Tue Jun 24 07:35:59 PDT 2014


Hi Vikram,

this is both in structured and unstructured mode.

Not only FM12, same in FM10 and FM11.

I’ll send you a screenshot later.


Vriendelijke groet / Kind regards,
 
Wim Hooghwinkel

June 19-20 Congility 2014 - Closing the loop with FontoXML

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Op 24 jun. 2014, om 15:33 heeft TCS Support <tcssup at adobe.com> het volgende geschreven:

> Hello Wim,
>  
> Good Afternoon !!
>  
> Are you using Adobe Framemaker 12 in “Structured” or “Unstructured” Mode ?
> Can you share a screenshot of that Error Message (FM12 crash) ?
>  
> Thanks,
> Vikram Gaur
> Adobe Support
>  
> From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Wim Hooghwinkel - idtp
> Sent: Tuesday, June 24, 2014 6:24 PM
> To: framers at lists.frameusers.com
> Cc: Adobe Technical Communication
> Subject: Frame crash on Windows under parallels
>  
> Hi,
>  
> I often get a frame crash when scrolling a page horizontally. 
>  
> Error message:  Crash in HScrollTrack: 2044
>  
> This happens when I’m working with a remote screen (or beamer, while giving training…) or even on my laptop screen. I’m using Windows7 Ultimate running in Parallels (lots of memory and other space, all latest updates). Happens in FM10, 11 and 12.
>  
> Anyone else seeing this - should I address Adobe or Parallels?
>  
> thanks,
> 
> 
> Vriendelijke groet / Kind regards,
>  
> Wim Hooghwinkel
> 

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