Can't activate FM 11...

[Karen Robbins]

Because my colleague is not good with computers and will freak out if 
it stops working in 30 days. Not to mention the inability to actually 
work should that happen.

At 9:41 AM -0700 5/14/14, Robert Lauriston wrote:
>If it's working, why spend time fixing what ain't broke?
>
>On Wed, May 14, 2014 at 9:05 AM, Karen Robbins <karendesign at gmail.com> wrote:
>>  Amazingly, no it doesn't.
>>
>>  If it magically knows that it's under the same license as our other copies
>>  despite the IT person's trial install, that would be fine. :-)
>>
>>  I will contact Adobe and see if there's a simple explanation for this
>>  behavior.
>>
>>  K
>>
>>
>>  At 8:37 AM -0700 5/14/14, Robert Lauriston wrote:
>>>
>>>  If you close and restart FM does it not display a message with the
>>>  number of days left in your trial and an option to enter a license
>>>  key?
>>>
>>>  On Tue, May 13, 2014 at 4:06 PM, Karen Robbins <karendesign at gmail.com>
>>>  wrote:
>>>>
>>>>   My IT person installed a licensed copy of FM11 on my colleague's
>>>>  computer. I
>>>>   am the keeper of license info for our unit. Since I wasn't around, he
>>>>   installed as a trial version. Now we cannot figure out how to activate
>>>>  it...
>>>>   no evidence of any screen or window in which to register, activate,
>>>>  enter a
>>>>   serial number, etc.
>>
>>