Can't activate FM 11...

Robert Lauriston robert at lauriston.com
Wed May 14 10:00:40 PDT 2014


If it stops working, it will prompt for a license.

On Wed, May 14, 2014 at 9:51 AM, Karen Robbins <karendesign at gmail.com> wrote:
> Because my colleague is not good with computers and will freak out if it
> stops working in 30 days. Not to mention the inability to actually work
> should that happen.
>
>
> At 9:41 AM -0700 5/14/14, Robert Lauriston wrote:
>>
>> If it's working, why spend time fixing what ain't broke?
>>
>> On Wed, May 14, 2014 at 9:05 AM, Karen Robbins <karendesign at gmail.com>
>> wrote:
>>>
>>>  Amazingly, no it doesn't.
>>>
>>>  If it magically knows that it's under the same license as our other
>>> copies
>>>  despite the IT person's trial install, that would be fine. :-)
>>>
>>>  I will contact Adobe and see if there's a simple explanation for this
>>>  behavior.
>>>
>>>  K
>>>
>>>
>>>  At 8:37 AM -0700 5/14/14, Robert Lauriston wrote:
>>>>
>>>>
>>>>  If you close and restart FM does it not display a message with the
>>>>  number of days left in your trial and an option to enter a license
>>>>  key?
>>>>
>>>>  On Tue, May 13, 2014 at 4:06 PM, Karen Robbins <karendesign at gmail.com>
>>>>  wrote:
>>>>>
>>>>>
>>>>>   My IT person installed a licensed copy of FM11 on my colleague's
>>>>>  computer. I
>>>>>   am the keeper of license info for our unit. Since I wasn't around, he
>>>>>   installed as a trial version. Now we cannot figure out how to
>>>>> activate
>>>>>  it...
>>>>>   no evidence of any screen or window in which to register, activate,
>>>>>  enter a
>>>>>   serial number, etc.
>>>
>>>
>>>
>



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