Can't activate FM 11...

[Robert Lauriston]

If it's working, why spend time fixing what ain't broke?

On Wed, May 14, 2014 at 9:05 AM, Karen Robbins <karendesign at gmail.com> wrote:
> Amazingly, no it doesn't.
>
> If it magically knows that it's under the same license as our other copies
> despite the IT person's trial install, that would be fine. :-)
>
> I will contact Adobe and see if there's a simple explanation for this
> behavior.
>
> K
>
>
> At 8:37 AM -0700 5/14/14, Robert Lauriston wrote:
>>
>> If you close and restart FM does it not display a message with the
>> number of days left in your trial and an option to enter a license
>> key?
>>
>> On Tue, May 13, 2014 at 4:06 PM, Karen Robbins <karendesign at gmail.com>
>> wrote:
>>>
>>>  My IT person installed a licensed copy of FM11 on my colleague's
>>> computer. I
>>>  am the keeper of license info for our unit. Since I wasn't around, he
>>>  installed as a trial version. Now we cannot figure out how to activate
>>> it...
>>>  no evidence of any screen or window in which to register, activate,
>>> enter a
>>>  serial number, etc.
>
>