Frame 12 Update Fails

[Craig, Alison]

FM 12 Version: 12.0.2.389
Unstructured
OS: Windows 7, 64 bit

Can anyone confirm that the Frame 12 version listed above is Frame 12 plus the first 2 patches? This is the trial version I downloaded and installed last month and have since converted to a fully licensed copy.

My problem is that when applying the first patch, the update fails. The log file says "Adobe FrameMaker 12.0.1 Update. Installation failed. Error Code: U44M2P7".

However, if the trial version I installed already includes the first 2 patches, then I don't care if the first update fails because I don't need it. ;-))


Thanks, Alison



Alison Craig | Technical Documentation Lead
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