fm 12.0.3 update bug WAS: frame 12 pdf right page "blank" problem

Wed Oct 1 18:52:51 PDT 2014

Okay, I have done some testing - although not thoroughly yet! And, I am now quite confused as to what is the best way to proceed. :(

1.      I do not have any ".ai  images" in the header of the master page of any document in the book I am working on.

a.      So, I am not sure what impact this really has (as described below).

b.      There is only one ".png" image - the logo of my company on the title master page.

c.      (BTW, I assume that ".ai" means an "Adobe Illustrator" binary, correct? What is a ".ai image"?)

2.      I have generated the PDF three different ways from the same FM book (with different outcomes). Default settings mostly I think - using the High-Quality options, etc.

a.      Print to the Adobe PDF printer,

b.      Save as PDF with the RGB option selected, and

c.      Save as PDF with the CMYK option selected.

3.      Here are the file sizes (names are obvious) of the three PDF files ... generated as I mentioned from the same input book:

  998,759 Print_PDF.pdf

1,761,186 TEST_CMYK.pdf

2,072,213 TEST_RGB.pdf

4.      In the Print_PDF file:

a.      Most links are entirely missing. Most of the hypertext markers I had as "message URL ..." in the FM documents are simply not there in the PDF.

b.      From limited checking, I would say that the ones that go to just a simple web site URL (like "http://www.sitename.com") are present and working.

c.      Ones that go to ftp URL's, or are more complex page URL's (like "http://www.sitename.com/references/page.html" are all missing).

d.      The links in the Table of Contents (to go to sections inside the document) are all missing.

e.      The internal links (to move within the document) are all missing.

5.      In the TEST_CMYK file:

a.      Spacing between words in italics are wrong (large) - so text shifts to the right, and off the page in long enough lines.

b.      Links are working though - both in the Table of Contents and in the URL links (simple and complex). I have not checked everything yet though!

6.      In the TEST_RGB file:

a.      All appears to be okay ... so far! I will need to do more comprehensive checking to be certain though.

At this point, all I can say is that I am glad I am not yet at the stage of final PDF generation for this book. The Save as PDF, with the RGB option selected, appears to be the most correct, but I have not yet checked it thoroughly enough to be certain. Otherwise, I would be quite irritated trying to figure out what to do to get a clean PDF!

If anyone has any suggestions for what I may be doing wrong, I would greatly appreciate it! I can send along the first 18 to 19 pages of these PDF documents (the non-confidential sections) to demonstrate the problems.

Z

-----Original Message-----
From: framers-bounces at lists.frameusers.com [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Vikash Kumar
Sent: Wednesday, October 01, 2014 5:18 AM
To: frame at daube.ch; framers at lists.frameusers.com
Subject: RE: fm 12.0.3 update bug WAS: frame 12 pdf right page "blank" problem

Hello Framers,

I am Vikash from Adobe FM Engineering team.  After our preliminary investigation in the issue discussed here, we have found that if there is an ".ai" image in the header of the master page, contents of the corresponding body page wouldn't come in PDF generated through CMYK route.

Please note that this issue won't happen if the .ai  image is in the body page. Do let us know if you still face any issues of the blank page after replacing or removing the .ai image from the header of the master page .

Thx,

Vikash

-----Original Message-----

From: framers-bounces at lists.frameusers.com<mailto:framers-bounces at lists.frameusers.com> [mailto:framers-bounces at lists.frameusers.com] On Behalf Of Klaus Daube

Sent: Wednesday, October 1, 2014 1:23 PM

To: framers at lists.frameusers.com<mailto:framers at lists.frameusers.com>

Subject: Re: fm 12.0.3 update bug WAS: frame 12 pdf right page "blank" problem

On 29 Sep 2014 at 15:22, craigede at hotmail.com<mailto:craigede at hotmail.com> wrote:

> The 12.0.3  update, applied to my colleagues installation of FM12, has

> resulted in the disappearance of all body page elements appearing on

> odd  numbered pages in books she PDFs using saveAs PDF.

>

> Reinstalling FM12 and incrementally updating brings back working PDFs

> with 12.0.0 and each of the two updates (12.0.1 and 12.0.2).

> Installing the 12.03 update breaks the PDF rendering.

Hallo friends,

I do not have this problem. My PDFs (save as pdf) are correct with both left and right pages. Just tested again.

However, my update procedure was something special, because the first update ended with an error (had messed up a specific file). Hence I uninstalled FM-12 completely and re-installed, then updated with 1, 2, 3 - and now everything is OK.

Klaus Daube

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F: +41-44-422 86 25  E: ddd at daube.ch<mailto:ddd at daube.ch>  W: www.daube.ch<http://www.daube.ch>

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