Frame 9 Crashing - Can't Create PDFs

[Scott Prentice]

Alison...

He's referring to the Console window, the contents of which are written 
to the file, consfile.txt. On FM9 this file is at ..

     %appdata%\Adobe\FrameMaker\9\consfile.txt

Note that the content of this file is wiped out each time you restart 
FM, so if you want to see if any messages were written there, be sure to 
do it before restarting FM after a crash.

Cheers,

...scott

Scott Prentice
Leximation, Inc.
www.leximation.com
+1.415.485.1892

On 10/23/14 10:08 AM, Craig, Alison wrote:
>
> Wim:
>
> There is no console.txt file on my system, but there are lots of 
> FrameLog... text files from the last couple of days.
>
> The Internal Error number sequences repeat over and over but there are 
> 4 different versions (attached) out of 27 files. Does anyone know if a 
> list exists that explains what the codes mean?
>
> I took the files home last night and ran 4 tests. 3 completed 
> successfully, but I had one distiller failure. However, I was able to 
> successfully build that PDF using Save as PDF. So it seems like it 
> might be my files.
>
> The failure came after I changed the Conditional settings and ran the 
> book, so I have to wonder if there is Condition issue somewhere. The 
> only Frame crashes I ever get occur when I open the Condition pod (or 
> tab, or whatever it's called). They don't happen all the time, but I 
> believe this is a known issue with Frame 9. (we're supposed to be 
> moving to Frame 12 soon...).
>
> I think I may dump a few files from the book and try building that 
> way. See if I get the same complaint.
>
> I may also resort to reinstalling. Sigh!
>
> Alison
>
> *From:*Wim Hooghwinkel - idtp [mailto:wim at idtp.eu]
> *Sent:* Thursday, October 23, 2014 1:00 AM
> *To:* Craig, Alison
> *Cc:* framers at lists.frameusers.com
> *Subject:* Re: Frame 9 Crashing - Can't Create PDFs
>
> Does the FrameMaker log file (console.txt) give any messages?
>
>
>
> Vriendelijke groet / Kind regards,
>
> Wim Hooghwinkel
>
> November 11-13 TcWorld 2014 <http://conferences.tekom.de/tcworld14/>
>
> Closing the loop with FontoXML <http://www.fontoxml.com>
>
> DITA content management with DITAToo <http://www.ditatoo.com>
>
> tel. +31652036811
> Skype wimhooghwinkel
> Twitter @idtp @ien2013
> info at idtp.eu <mailto:info at idtp.eu>
> www.idtp.eu <http://www.idtp.eu>
>
>     Op 22 okt. 2014, om 22:52 heeft Craig, Alison
>     <Alison.Craig at ultrasonix.com <mailto:Alison.Craig at ultrasonix.com>>
>     het volgende geschreven:
>
>     Actually, now that I look more closely at the log file contents,
>     it says:
>
>     Stack:
>
>     -dict-
>
>     /d
>
>     Any chance that-dict-could refer to a problem with the dictionary
>     file? Although why, or if, this would cause a problem, I don't know.
>
>     Alison
>
>     *From:*Craig, Alison
>     *Sent:*Wednesday, October 22, 2014 1:50 PM
>     *To:*'Wim Hooghwinkel - idtp'
>     *Cc:*framers at lists.frameusers.com
>     <mailto:framers at lists.frameusers.com>
>     *Subject:*RE: Frame 9 Crashing - Can't Create PDFs
>
>     Wim:
>
>     The log file just states the following. And as the program seems
>     to crash on Chapter 1 or 2, I don't think it's an image as I
>     haven't made any image changes in those chapters since I
>     successfully created Review copies of the Book back in September.
>
>     Alison
>
>     %%[ ProductName: Distiller ]%%
>
>     %%[ Error: typecheck; OffendingCommand: xshow ]%%
>
>     Stack:
>
>     -dict-
>
>     /d
>
>     %%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
>
>     %%[ Warning: PostScript error. No PDF file produced. ] %%
>
>     *From:*Wim Hooghwinkel - idtp [mailto:wim at idtp.eu]
>     *Sent:*Wednesday, October 22, 2014 12:13 PM
>     *To:*Craig, Alison
>     *Cc:*framers at lists.frameusers.com
>     <mailto:framers at lists.frameusers.com>
>     *Subject:*Re: Frame 9 Crashing - Can't Create PDFs
>
>     Hi Alison,
>
>     this often relates to either a font issue or an image (or both).
>     Can you check in the logfile what is just before the error
>     message? Does the FM console give any messages (missing fonts...)?
>
>
>
>     Vriendelijke groet / Kind regards,
>
>     Wim Hooghwinkel
>
>     November 11-13 TcWorld 2014 <http://conferences.tekom.de/tcworld14/>
>
>     Closing the loop with FontoXML <http://www.fontoxml.com/>
>
>     DITA content management with DITAToo <http://www.ditatoo.com/>
>
>     tel. +31652036811
>     Skype wimhooghwinkel
>     Twitter @idtp @ien2013
>     info at idtp.eu <mailto:info at idtp.eu>
>     www.idtp.eu <http://www.idtp.eu/>
>
>
>
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