yet another flavor of Frame printing crash

[Carol J. Elkins]

I'm using Frame12.0.1 (can't update to 12.0.2 or 12.0.3; waiting for 
Adobe Tech Support help). Suddenly (after trying unsuccessfully to 
update to 12.0.2) I can't print multiple files in a book. Frame 
crashes. I have always (16 years) used the "print to .ps and distill" 
method with no problems. Now I can still print individual files, but 
I can't print multiple files or the entire book at one time. I tried 
"saving as PDF" but it gets stuck in a loop and I have to crash out 
of Framemaker. I desperately want to avoid having to 
uninstall/reinstall Frame because it takes me a full day to get the 
customization loaded and working. I'm just curious if anyone has had 
and solved this problem.

Carol