Subject: OT: OMG . . . Wonderful customer service from Adobe

[Zimmerman, Gary]

I can see you're upset, Dave...

> -----Original Message-----
> From: framers-bounces at lists.frameusers.com [mailto:framers-
> bounces at lists.frameusers.com] On Behalf Of Davis, David
> Sent: Friday, October 24, 2014 12:49 AM
> To: framers at lists.frameusers.com
> Subject: Subject: OT: OMG . . . Wonderful customer service from Adobe
> 
> I have basically found those "chat" things for "customer service" to be
> excruciating from pretty much ANY company that I try.
> The fact that they are physically just so *slow* is bad enough (perhaps
> taking tranquilisers before logging slow your mind to the pace better),
> but usually the poor people typing on the other end are forced to "stick
> to a script" and when you try to engage them outside of that,
> it all goes pear-shaped... it's like arguing with a HAL9000 system, really
> it is.
> 
> David
> 
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